> Markdown version of [/jobs/ext/1754988-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/1754988-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** Robert Half - **Location:** Asheville, NC, United States - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Software Applications, JIRA, Microsoft Outlook, Desktop Computing, IT Management, Linux System Administration, Microsoft Software, User Accounts - **Published:** July 28, 2026 - **Apply:** https://www.juju.com/job/00000000gk8oqp ## About the Role Requirements * Prior experience in a desktop support, help desk, or similar end-user support position. * Working knowledge of both macOS and Windows operating systems in a business setting. * Hands-on experience with Active Directory administration and common Microsoft workplace tools. * Ability to diagnose and resolve routine technical issues involving desktops, user accounts, and software applications. * Experience using a ticketing platform such as Jira to manage and document support activity. * Strong communication skills and a service-oriented approach suited to a collaborative, mission-focused organization. * Comfortable working fully onsite during regular business hours and participating in a rotating on-call schedule. * Familiarity with Linux environments is a plus, but not required. Technology Doesn't Change the World, People Do.®, All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. ## Description We are looking for a Desktop Support Technician to provide dependable onsite technical support for a nonprofit organization in Asheville, North Carolina. This role is ideal for someone who is confident working independently, values a mission-driven environment, and can deliver responsive service to a small user community. The position offers a hands-on opportunity to support both Mac and Windows environments while partnering closely with internal IT leadership to keep daily operations running smoothly., * Deliver onsite desktop and help desk support for staff, resolving hardware, software, and access issues in a timely manner. * Maintain and troubleshoot devices and user environments across both macOS and Windows platforms. * Manage account setup, permissions, and directory-related tasks within Active Directory and Microsoft-based systems. * Track, update, and resolve support requests through Jira, ensuring clear communication and accurate documentation. * Provide day-to-day assistance with Microsoft applications, including Outlook, to support employee productivity. * Share coverage responsibilities with the broader IT team and participate in an on-call rotation outside standard business hours as needed. * Work closely with internal technology leadership to escalate issues appropriately and maintain continuity of support. * Contribute to a reliable end-user computing environment for a small office by identifying recurring issues and recommending practical fixes. ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) ## Related Articles - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)