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# Network Support Engineer L2 (Datacenter site Lead)

- **Company:** Iron Service Global Inc
- **Location:** Dallas, TX, United States
- **Experience:** Expert
- **Salary:** $75,000.0
- **Contract:** Permanent contract
- **Skills:** Data Centers, Virtual Private Networks (VPN), Routing, Network Switches, Network Routers, Storage Devices, Firewalls (Computer Science), Information Technology, Network Support, Hardware Infrastructure
- **Published:** May 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=88fc23c5d4e23e9c

## About the Role

Do you have experience in Telecommunications testing equipment?, Do you have a Bachelor of Science?, * Proven experience in a network administrator role

 * Hands on experience in networking, routing and switching
 * Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
 * Proficient knowledge with OTDR
 * Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution is desired
 * Ability to set up and configure server hardware
 * Familiarity with backup and recovery software and methodologies
 * Great at organizing, prioritizing and multitasking
 * CCNA, Network+, CCNP, CCDP, CCIE or equivalent
 * BSc degree in Computer Science or related field or equivalent
 * Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred, * Associate (Preferred)

Experience:

 * Datacenter environment working: 4 years (Required)
 * Fiber cabling & Networking: 4 years (Required)

## Description

Break-fix:

 * Visually inspecting devices to assess equipment status
 * Rebooting routers, servers, storage devices or other equipment
 * Providing loop-back cables in order to test circuits remotely
 * Re-seating or replacing components or cables
 * Removing Alternating Current ("AC") or Direct Current ("DC") power from equipment
 * Cleaning equipment or connectors
 * Connecting a client-provided test set or test router to equipment
 * Swapping removable storage media
 * Installing or replace modular equipment components
 * Dispatching equipment for repair
 * Cleaning fibers
 * Taking light levels
 * Installing loop backs
 * Providing planned maintenance or circuit migration support
 * Installing Small Form Factor Pluggable (each an "SFP") or Gigabit Interface Converters (each a "GBIC")
 * Troubleshooting hardware problems on any device
 * Racking and de-racking of any device installed
 * Labeling/inventory equipment plus digital picture and serial number recording
 * Tape backup: cassette exchange and storage in strongbox
 * Power cycling a router, server, switch and soft booting a server
 * Follow Data Eradication process
 * OTDR (testing, configuration, reporting)

Provisioning:

 * Install cables or optics for new circuits
 * Re-connect / disconnect / replace existing circuits
 * Testing of cables and optics
 * OTDR (testing, configuration, reporting)
 * Deployment:
 * Physical Cabling
 * Cable Management
 * Northbound Cabling (Fiber/Copper/Power)
 * Rack/Stack/Jack
 * Installation Support (PDU, Network Switches, etc.)
 * E-Waste and other clean-up activities
 * OTDR (testing, configuration, reporting)


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