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# Remote Network Technician

- **Company:** Pomeroy Assoc., L.P.
- **Location:** United States (Remote available)
- **Salary:** $52,000.0 - $60,320.0
- **Contract:** Temporary contract
- **Skills:** CompTIA Network+, Computer Networks, Issue Tracking Systems, Internet Protocol, Network Installation Services, Wide Area Networks, Network Routers, ServiceNow IT Service Management, Information Technology, Cisco, Servicenow
- **Published:** May 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=dadba816387fa7b0

## About the Role

Do you have experience in Ticketing system technical support?, * Basic understanding of Cisco Meraki technologies and networking concepts

 * Experience working with ServiceNow ticketing systems
 * Knowledge of IP networking and remote troubleshooting methodologies
 * Strong communication and coordination skills
 * Ability to work overnight/afterhours shifts in a fast-paced deployment environment
 * Previous experience supporting network installations or infrastructure deployments preferred
 * Networking certifications are a plus (CompTIA Network+, Cisco, Meraki, etc.)

Preferred Experience

 * Cisco Meraki MX appliance support
 * Remote network deployment coordination
 * WAN/LAN troubleshooting
 * Enterprise infrastructure support environments
 * Installation support for circuits, routers, switches, or firewalls

## Description

A growing IT infrastructure team is seeking a Remote Network Technician for a 10-14 week contract supporting a large-scale Cisco Meraki MX95 refresh deployment project. This is an excellent opportunity for entry-to-mid-level network professionals with experience supporting remote installations, IP networking, and ServiceNow-driven environments.

This fully remote position offers competitive pay up to $29/hour and requires availability for afterhours deployment support in an enterprise networking environment., * Coordinate with field engineers, carriers, and vendors during network installation activities

 * Support remote circuit installations and assist with basic troubleshooting tasks
 * Monitor, track, and update installation tickets within ServiceNow
 * Perform basic Cisco Meraki configuration, deployment, and validation activities
 * Troubleshoot and support IP network connectivity issues
 * Ensure accurate communication and timely updates throughout deployment activities
 * Assist with remote network installation and support processes across multiple locations


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