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# Telecommunications Analyst Senior - Network & Voice Service

- **Company:** Penn State Health
- **Location:** Hershey, PA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Switching Technologies Hardware, Information Technology, User Administration
- **Published:** July 9, 2026
- **Apply:** https://dejobs.org/x/x/DB4364FB80EA4E91BBC99DBD0B61C852/job/

## About the Role

* Either: (a) Associate's degree plus four additional years of related experience or (b) six years total of related experience.
 * Adheres to and exhibits our organizational core values as outlined by Penn State Health.

## Description

Responsible for routine maintenance of the voice switching equipment, including more complex activities. Provide highly skilled technical assistance in voice systems analysis, planning, engineering, and architecture. Make recommendations for resources and procedural changes required to maintain and/or expand service levels. Plan and implement computer systems to support voice systems operations. Assess enterprise needs with respect to voice system technologies. Perform feasibility studies for medium to large-sized projects. Develop technical standards and interface applications. Identify and evaluate new products. Coordinate with vendors to purchase and install software, hardware, and cabling. Develop support procedures and create user and technical documentation. Provide resolution for network problems.


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