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# 2026-2027, Specialist, Technical Support

- **Company:** The School District
- **Location:** Fort Myers, FL, United States
- **Experience:** Experienced
- **Salary:** $51,376.0
- **Contract:** Permanent contract
- **Skills:** Computer Maintenance, Desktop Computing, Networking Hardware, Computer Network Technologies, Computer Equipment
- **Published:** July 2, 2026
- **Apply:** https://api.schoolspring.com/api/Jobs/5813388?domainName=

## About the Role

* High School diploma or equivalent.
 * Two (2) years of experience in computer support or a related field.

PREFERRED QUALIFICATIONS:

 * Associate's degree.
 * Advanced industry certifications in computer repair or equivalent.

Relevant experience or education may be substituted to satisfy minimum qualifications.

KNOWLEDGE, SKILLS, AND ABILITIES:

 * Clear and concise oral and written communication skills; organizational and management skills.
 * Knowledge of industry-standard networking technologies, procedures, and methodologies.
 * Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment.
 * Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention.
 * Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications.
 * Ability to professionally and effectively respond to customer needs and requests for service or assistance.
 * Ability to efficiently work independently with minimal direction or direct oversight.
 * Ability to complete industry standard technical certifications including CompTIA A+, Network+, Security+, or equivalent.

## Description

* Monitor service requests to ensure problem resolution and documentation in a quick, efficient manner.
 * Use industry-standard tools to install, manage, update, and maintain computer hardware and software.
 * Assist educators in planning for and use of technology in the instructional program.
 * Manage the implementation of standard inventory, maintenance, and disaster procedures for resources.
 * Provide staff with information about new technology developments in their specific area of responsibility through research and recommend specific hardware and software that compliment and support a diversity of instructional techniques.
 * Recommend budget requirements and provide purchase order information for school technology planning.
 * Coordinate with District technology support personnel in troubleshooting and maintenance of school-based wiring plans and network documentation.
 * Use appropriate equipment to isolate and replace faulty data wiring, network equipment, and related technologies.


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