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# ServiceNow Platform Engineer IV job in Chicago

- **Company:** Ahold Delhaize Usa
- **Location:** Chicago, IL, United States
- **Experience:** Expert
- **Salary:** $146,960.0 - $220,440.0
- **Contract:** Permanent contract
- **Skills:** Continuous Integration, Reliability Engineering, Performance Testing, Deployment Automation, Servicenow
- **Published:** July 8, 2026
- **Apply:** https://jobs.diversity.com/career/2418449/servicenow-platform-engineer-iv-illinois-il-chicago

## About the Role

* Bachelor's degree or equivalent years of work experience.
 * 8+ years in platform or infrastructure engineering.
 * Strong background in automation, CI/CD, and container/runtime services.
 * Proven incident response and reliability engineering skills.
 * Effective communication and influence.

Preferred Qualifications:

 * Exposure to cost optimization and performance testing at scale.
 * Familiarity with artifact and dependency management.

## Description

The ServiceNow Platform Engineer IV is a senior level individual contributor who designs and operates core platform services and developer productivity tooling, embedding automation and security throughout. This role delivers secure, reliable platform capabilities that shorten lead time for changes and improve developer satisfaction. Aids in driving end-to-end solution design for ServiceNow capabilities, aligning platform architecture with business outcomes to accelerate delivery, improve service reliability, and ensure governance at scale., * Architect platform services and CI/CD capabilities using reusable modules.

 * Champion best-in-class ServiceNow development practices, maximizing use of OOB capabilities to accelerate delivery, ensure platform consistency, and reduce operational risk.
 * Automate provisioning, configuration, and compliance validations.
 * Harden platforms and pipelines with integrated controls and guardrails.
 * Improve observability, tuning signals for fast diagnosis.
 * Lead migrations, upgrades, and complex incidents.
 * Document standards, runbooks, and developer guides.
 * Mentor engineers and champion product mindset practices.
 * May be called upon to support critical escalations and must be available du"])self.next_f.push([1,"ring urgent IT incidents as needed.


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