> Markdown version of [/jobs/ext/1769796-lead-content-designer](https://www.wearedevelopers.com/jobs/ext/1769796-lead-content-designer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Lead Content Designer

- **Company:** Salesforce Inc.
- **Location:** San Francisco, CA, United States
- **Experience:** Expert
- **Salary:** $143,400.0 - $236,700.0
- **Contract:** Permanent contract
- **Skills:** Human-Computer Interaction, Salesforce.Com
- **Published:** July 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d2f53f4c12724be1

## About the Role

* You have 8+ years of experience managing complex content projects as a content designer or in an allied role.
 * You have 4+ years of experience developing and implementing design-centric content strategy.
 * You write clearly and precisely across content types including user interface text, onboarding, and online help. You have an online portfolio that demonstrates your content design work.You are a strong collaborator who partners with stakeholders and subject matter experts to identify key customer scenarios, prioritize content, and validate outcomes.

Even Better If...

 * You have experience leading cross-cloud or multi-product initiatives to deliver cohesive, end-to-end customer experiences.
 * You have defined and evolved content standards, governance models, or scalable content systems across teams.
 * You have experience writing for engineering or technical audiences.
 * Portfolio is required with your application.

## Description

The Salesforce Customer Digital Experience (CDX) team is on a mission to create products that are easy to use and set a high standard for user experience at Salesforce. Our content design team works collaboratively and iteratively with design, engineering, research, and product partners to bring these experiences to life. As a Lead Content Designer, you shape experiences at scale, influence product direction, and help define the future of content design at Salesforce.

What You'll Actually Be Doing

 * You lead information architecture strategy, ensuring the narrative flow and structure of complex product experiences is logical, intuitive, and scalable.
 * You use simple language to reduce product complexity - writing the words, deciding where they go, and establishing standards and reusable patterns that raise the quality of in-app communication across teams.
 * You partner with research and design early in the product development cycle to frame problems, define content vision, and align cross-functional leaders around clear, customer-centered outcomes.You regularly present to senior leadership to drive alignment, clarity, and executive buy-in, and mentor junior content designers to elevate craft and strategic thinking across the team.


## Related Videos

- [Can You Touch the Internet? A Journey in Remote Touch With Edge Computing and Haptic Coding](https://www.wearedevelopers.com/videos/1463-can-you-touch-the-internet-a-journey-in-remote-touch-with-edge-computing-and-haptic-coding)
- [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey)
- [Personal Branding for Top HR Professionals](https://www.wearedevelopers.com/videos/1471-personal-branding-for-top-hr-professionals)
- [The Collaborative Edge for AI Assistants in Content Creation Workflows](https://www.wearedevelopers.com/videos/1183-the-collaborative-edge-for-ai-assistants-in-content-creation-workflows)

## Related Articles

- [How Developers Can Focus on Maintaining Satisfaction With Accessibility](https://www.wearedevelopers.com/magazine/109-how-developers-can-focus-on-maintaining-satisfaction-with-accessibility)
- [A call for Guest Writers for the WeAreDevelopers Magazine](https://www.wearedevelopers.com/magazine/648-a-call-for-guest-writers-for-the-wearedevelopers-magazine)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [How Engineering Hubs Build Visibility at Developer Conferences like WeAreDevelopers World Congress](https://www.wearedevelopers.com/magazine/720-how-engineering-hubs-build-visibility-at-developer-conferences-like-wearedevelopers-world-congress)
- [Why developer experience matters](https://www.wearedevelopers.com/magazine/514-why-developer-experience-matters)
- [Top 23 Web Developer Portfolio Examples to Inspire Your Own](https://www.wearedevelopers.com/magazine/161-top-23-web-developer-portfolio-examples-to-inspire-your-own)