> Markdown version of [/jobs/ext/1770668-it-applications-administrator](https://www.wearedevelopers.com/jobs/ext/1770668-it-applications-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Applications Administrator

- **Company:** Rosen's Inc.
- **Location:** Green Bay, WI, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** .NET Framework, Software Applications, IBM System I, Business Software, Databases, Custom Software, Data Files, Extract Transform Load (ETL), Data Retrieval, Software Debugging, Microsoft Office, Systems Development Life Cycle, Product Software Implementation Methods, Information Technology, Infor
- **Published:** July 14, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3319201705&tx=FJ1512FFK&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

Knowledge, Skills, and Experience

 * Bachelor's degree in information technology, computer science or a related field is required.
 * Minimum two years experience in related field.
 * Previous experience with Infor M3 (Food & Beverage) a plus, but not required.
 * Experience with Sage Software, AS/400 Applications, .Net Applications.
 * Experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies and business applications.
 * Experience with all phases of the SDLC.
 * Ability to work in a fast-paced team environment while remaining flexible to understand both business and technical perspectives.
 * Ability to effectively communicate with individuals on all levels throughout the organization.
 * Excellent planning, time-management, organization, and prioritization skills.
 * Ability to conduct research into systems issues and products as required and communicate ideas in both technical and user-friendly language.
 * Familiar with standard Business & IT concepts, practices, and procedures. Willing to perform variety of tasks.
 * Experience within manufacturing environments, specific to process manufacturing.
 * Ability to work a low volume, rotating on-call schedule.
 * Ability to travel on a periodic basis to other locations pending business needs.
 * Working knowledge of applicable data privacy practices and laws.
 * Strong written communication skills and knowledge to tailor messages to the appropriate audience.
 * Capacity to develop strong working relationships
 * Ability to relay information clearly and efficiently, both orally and in writing
 * Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar
 * Proficient with Microsoft Office applications
 * Experience working in a collaborative team atmosphere and also being an individual contributor with individual projects, deadlines, and accountabilities
 * Ability to handle multiple priorities and competing priorities with a high degree of flexibility in a constantly fast- evolving environment while meeting deadlines and deliverables
 * Critical thinking skills, including logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Additional Skills, Experience, and/or Requirements

 * Excellent interpersonal and collaborative skills, with a professional demeanor and the ability to interact with all levels of management, colleagues, and vendors
 * Experience using SEO principles to maximize copy's reach
 * Demonstrate intellectual curiosity and desire to learn
 * Ability to adapt to modification and changes to project plans and/or marketing plans, demonstrating flexibility to implement new strategies, content, and/or methodologies to accommodate changes.
 * Embraces the values of quality, integrity, and mutual success through teamwork.
 * Driven, self-motivated, and always looking for ways to improve current marketing efforts

## Description

In this role is responsible for monitoring and triaging issues across a wide variety of IT applications and technology platforms. Critical to this role is collaborating with cross-disciplinary teams, stakeholders, moving the business forward. It's essential to have excellent attention to detail, be organized, work independently, and be part of a team., * Monitor and triage issues across a wide variety of IT Applications and Technology Platforms including Infor M3 and Infor related applications, modules, and custom applications for errors.

 + Maintain and document correct Infor M3 and related product configurations on incidents down to functional area affected.
 + Document company systems and Infor functional analysis and resolution steps.
 + Update Freshservice Knowledge Base for future reference.
 * Initiate information gathering calls with the originator/end user/affected user and update tickets in Freshservice.
 * Immediately triage and respond to incoming tickets, move to personal queue or other queues.
 * Maintain appropriate status on open Incidents and provide summarized notes on resolution steps.
 * Escalate with Production Support teams if low priority issues are deemed severe.
 * Follow Production Support Service Level Objectives, (SLOs).
 * Train fellow IT Applications Administrators and Production Support teams on Infor M3, Infor related applications, modules, and custom applications.
 * Provide Production Support for company systems. This includes Infor M3 Infor related applications, modules, and custom applications. This may involve unplanned after-hours and weekend support.
 * Initiate and expedite Knowledge Transfer Sessions with IT and Business functional groups.
 * Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization.
 * With proper training and experience, future duties of this role may include security administration, installation & upgrade of software, configuration of applications & systems.
 * Oversee and/or participate in executing the design, development, and implementation of software and hardware solutions, systems, or products.
 * Design, program, test, debug, implement, and document program logic.
 * Organize data files and prepare flowcharts of data movement.
 * Document procedures and operation methods. Prepare instructional material for users and complete user training.
 * Analyze documents, files, and reports related to workflows.
 * Analyze and develop solutions by evaluating specifications and creating workflow., Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.

In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.


## Related Videos

- [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees)
- [Introduction to TXT](https://www.wearedevelopers.com/videos/30-introduction-to-txt)
- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success)
- [Implementing continuous delivery in a data processing pipeline](https://www.wearedevelopers.com/videos/73-implementing-continuous-delivery-in-a-data-processing-pipeline)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)

## Related Articles

- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)
- [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)