> Markdown version of [/jobs/ext/177082-it-manufacturing-site-leader](https://www.wearedevelopers.com/jobs/ext/177082-it-manufacturing-site-leader). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manufacturing Site Leader - **Company:** CNH INDUSTRIAL - **Location:** Sturtevant, WI, United States - **Experience:** Expert - **Salary:** $63,750.0 - $97,750.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Antivirus Softwares, Application Services, Business Software, Information Systems, Microsoft Office, Network Administration, Microsoft InTune, Information Technology - **Published:** May 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2080f96c34a2568d ## About the Role Do you have experience in Telecommunications systems?, Do you have a Bachelor's degree?, * Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field * 3+ years of IT experience in a variety of IT Customer Service and Technology Management areas. * Experience in the following IT technologies or disciplines, and experience managing at a regional (Preferred) or site level with a significant installation. + Microsoft Intune, Office 365 Tenant Management, Mobile Device Management, Active Directory, VDI, Antivirus + Service Desk + Telecommunications + PC Fleet Management / Asset Management + Collaboration & Conference Room systems + Executive Support Services + Network Management * Problem determination and resolution. * Flexibility, creativity, and innovative vision. * Ability to manage in a high-pressure environment., * Customer service skills and ability to work with all levels of management and manufacturing staff. * Strong written and verbal communication skills with technical and non-technical colleagues. * Leadership and people management. * Multicultural awareness. ## Description As the IT Manufacturing Site Leader , you will be responsible for managing NAFTA IT End User Services at a CNH Racine site in the North American region, and will manage the local delivery and support of all IT products and services to users at the location whom use CNH systems and application services and have responsibility for implementation and management of IT innovations and/or technologies that span the NAFTA region., * Working in a cross-functional role collaborating with IT Infrastructure, Security teams, and other functional IT areas to absorb functional business demands, translate to the technical team, and deliver in a transparent way. * Support IT business application integration and implementation within the sites responsible. * Supporting and developing technology/strategies to support customer and IT needs for the region. * Managing one or more technology platforms that support all IT customers within the region. * Managing processes for the IT team to ensure that all IT products and services meet or exceed committed service level agreements and customer expectations. * Aligning with key business leaders to facilitate communications and service delivery between IT and the business community. * Supporting the integrated IT environment globally, helping to define global standards. * Demonstrated abilities to organize and manage ad-hoc requests effectively and within the customer's expectations without additional follow-up from the customer. * Identify, research, and resolve technical problems by utilizing outstanding troubleshooting skills. * On call 24x7 to address both planned and unplanned IT outages and upgrades - 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