> Markdown version of [/jobs/ext/177174-desktop-technician](https://www.wearedevelopers.com/jobs/ext/177174-desktop-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Technician - **Company:** Mainstay Technologies - **Location:** Manchester, NH, United States (Remote available) - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Issue Tracking Systems, Networking Basics - **Published:** May 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=941621e5bf6bfe59 ## About the Role Do you have experience in Windows?, Do you have a Associate's degree?, * Strong interpersonal skills: enjoy relating with staff & clients. * Solid problem-solving skills: be able to take a challenge and break it down. * Committed professionalism: showing up on time, working hard, and no office politics! * (We have each other's backs and are committed to helping one another succeed) * Deal maturely with the pressures of the job and take ownership over your own work. (We do not micromanage - instead setting goals and providing resources and support) * Enjoy working as a team. * Commitment to career and personal growth, willing to put in the time for extra training. * Ability to flourish in a fast-paced environment. * Multi-task with exceptionally high consistency and attention to detail. * Excellent technical aptitude, with an ability to learn quickly. TECHNICAL QUALIFICATIONS & SKILLS REQUIRED * Significant experience troubleshooting or working with Windows computers. * Understanding of basic network protocols. Experience supporting a network a plus. * Formal education preferred - associates, bachelors, and/or industry certifications. ## Description Your future at Mainstay has endless potential! Mainstay Technologies is looking for the entry-level professional who loves technology and people. You're passionate about helping others, skilled at troubleshooting with ease, thrive when flexing between varied tasks, and committed to growth. The Desktop Technician works on a team to deploy new workstations, provide on-site support for clients, troubleshoot initial issues, and deliver top-quality service both in the office and at client sites. As a member of the team, you'll be immersed in a culture of mutual support, collaborative problem solving, learning/development, and comic relief. This is a growth-oriented role. As a qualified applicant, you will bring solid Windows and desktop experience (and ideally, education). Once in this role, certifications are paid-for, continuous training is provided, significant experience is gained, and a growth track is outlined. WHAT YOU WILL BE DOING * Installing new Windows computers at client sites * Transferring data, setting up applications, and making it a seamless transition for the client, with as close to 100% accuracy as possible * Answering client questions, assisting them with their technology. * Resolving issues quickly and efficiently, and helping our clients get back to their work, with technology that works effectively. Dealing with Level 1 issues and troubleshooting, supported by the team * Working in an advanced ticketing system and RMM (ConnectWise). ## Related Videos - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Uncertainty Estimation of Neural Networks](https://www.wearedevelopers.com/videos/227-uncertainty-estimation-of-neural-networks) - [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [Don’t shoot yourself in the foot.](https://www.wearedevelopers.com/videos/580-don-t-shoot-yourself-in-the-foot) ## Related Articles - [Should Tech Managers Be Developers First? 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