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# Dev Ops Program Manager

- **Company:** Cengage Group
- **Location:** Boston, MA, United States
- **Salary:** $101,900.0 - $163,000.0
- **Contract:** Permanent contract
- **Skills:** DevOps, Reliability Engineering, Devsecops
- **Published:** July 16, 2026
- **Apply:** https://dejobs.org/x/x/13D15CFCD0A449C6A2B3FAB9E17E5F83/job/

## About the Role

* Demonstrable experience in program management, particularly within DevOps or enterprise transformation programs.
 * Maintain a prioritization model that connects work to business outcomes and requires explicit tradeoff decisions when capacity, risk, or sequencing constraints emerge.
 * Experience running programs for platform, infrastructure, developer experience, or internal technology products, including roadmap ownership, user discovery, backlog prioritization, adoption metrics, and feedback loops.
 * Driving service ownership practices so priority services possess clear owners, readiness expectations, operating standards, and measurable improvement paths.
 * Outstanding governance and decision-making skills.
 * Ability to formulate and coordinate extensive roadmaps and rollout plans.
 * Proven skills in dependency management, risk assessment, and cutover controls.
 * Experience crafting executive-level dashboards and reports.
 * Strong abilities in coordinating across functions and handling change effectively.
 * A solid understanding of FinOps, DevSecOps, AIOps, and SRE principles.
 * Good communication skills and the ability to drive alignment across diverse teams.

Join us at Cengage, and be a part of an outstanding team that drives innovation and transformative change in education!

## Description

As our Dev Ops Transformation Program Manager, you will play a pivotal role in driving our ambitious enterprise transformation program. You will:

 * Lead the integrated transformation program execution across Platform Engineering, SRE, FinOps, DevSecOps, AIOps, demand intake, service ownership, operating-model change, and vendor transition.
 * Establish a governance and decision cadence by crafting an executive steering committee, working groups, decision logs, and clear decision rights across various groups.
 * Accountable for turning the DevOps target operating model into an executable transformation system with clear outcomes, sequencing, governance, adoption, risk control, and value realization.
 * Establish demand intake and capacity-management field so hidden work becomes visible, priorities are clearer, and transformation capacity is protected.
 * Build concise executive and operating scorecards that connect transition readiness, service ownership, DORA, SLO readiness, incident trends, toil reduction, platform adoption, and key risk indicators.
 * Lead coordination among different departments and guide change processes, securing agreement across groups and handling communication, role definitions, and adoption goals.
 * Drive service ownership practices so priority services have clear owners, readiness expectations, operating standards, and measurable improvement paths.
 * Track value realization across operational improvement and financial impact, with the top two critical examples being reduced reactive work and finance-validated savings.


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