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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Head of People Analytics - **Company:** CITIZENS INC - **Location:** Stamford, CT, United States - **Experience:** Expert - **Salary:** $205,000.0 - $277,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Data Analysis, Cloud Computing, Data Visualization, Data Warehousing, R (Programming Language), HR Analytics, Natural Language Processing, Tableau (Software), Data Management, Text Analysis, Alteryx - **Published:** July 16, 2026 - **Apply:** https://www.juju.com/job/00000000gh6tm9 ## About the Role + A strategic, commercially minded leader with a proven track record in analytics and transformation. + Courageous and creative problem-solver who thrives in complexity and change. + Influential communicator with strong political acumen and the ability to build consensus. + Deep expertise in HR technology, data visualization, predictive modeling, and advanced analytics. + Passion for lifelong learning and developing talent at all levels. + Ability to simplify complexity-turning data into clear, actionable insights. Qualifications + M.S. or Ph.D. in Industrial/Organizational Psychology, Economics, or related field. + 10+ years of experience in analytics leadership. + Demonstrated success leading cross-functional teams and delivering workforce insights. + Proficiency in advanced statistical methods, predictive modeling, NLP/text analytics, and visualization tools (Tableau, R, Alteryx). + Knowledge of cloud technologies and progressive analytics strategies. + Exceptional communication and consultative skills. ## Description At Citizens, we're more than a bank! Here, you'll experience new things, create new opportunities, think beyond your role and make an impact! As the Head of People Analytics, you will lead the HR Analytics & Metrics function. You will work closely with HR staff and business management to create actionable analytics that support decision making at all levels (strategic, tactical and operational). To achieve this, your role will be responsible for the design, implementation, evaluation and analysis of data and reporting mechanisms to bring clarity to HR related metrics and overall trends in the organization. Most importantly, as a part of our team, you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! Head of People Analytics - Driving the Future of Workforce Strategy About the Role We are seeking a visionary leader to spearhead our integrated People Analytics function-uniting analysts, developers, and researchers to create a truly data-driven culture. This role is pivotal in shaping how Citizens Bank leverages human capital insights to inform business decisions, influence outcomes, and reimagine the future of HR where AI and human potential work hand in hand. Reporting directly to the Chief Administrative Officer of HR, the Head of People Analytics will define and execute our talent analytics strategy, delivering actionable insights that transform workforce planning and colleague experience. From automating processes and building predictive models to leading listening posts and advancing AI-driven solutions, this leader will be at the forefront of innovation in HR. What You'll Do + Lead the People Analytics Strategy: Drive the evolution of HR analytics to unlock business value and enable smarter decisions. + Deliver Insights That Matter: + Measure and report on workforce trends. + Diagnose root causes through advanced analysis. + Predict future outcomes with statistical modeling. + Prescribe evidence-based actions that move the business forward. + Tell the Story: Translate complex data into compelling narratives for executives and stakeholders. + Build and Inspire a High-Performing Team: Lead a group of specialized professionals, fostering excellence and innovation. + Champion Data Stewardship: Ensure governance, security, and accessibility of HR data while optimizing our data warehouse. + Innovate with AI: Harness emerging technologies-including agentic AI-to personalize colleague experiences and revolutionize HR practices. + Partner Across the Enterprise: Collaborate with HR, IT, and business leaders to align analytics with strategic priorities. + Advise Leadership: Provide the CHRO, CEO, and Board with insights that shape enterprise decisions. ## Related Videos - [Beyond Gut Feelings: The Rise of Data-Driven HR](https://www.wearedevelopers.com/videos/1326-beyond-gut-feelings-the-rise-of-data-driven-hr) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [The Human API: Designing Organizations for Judgment, Not Just Execution](https://www.wearedevelopers.com/videos/100213-the-human-api-designing-organizations-for-judgment-not-just-execution) - [Would You Buy Your Own HR? A Product Mindset for People Leaders](https://www.wearedevelopers.com/videos/1874-would-you-buy-your-own-hr-a-product-mindset-for-people-leaders) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Gut Feeling Is Dead: Talent Intelligence Drives Workforce Planning](https://www.wearedevelopers.com/videos/1798-gut-feeling-is-dead-talent-intelligence-drives-workforce-planning) ## Related Articles - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story) - [What Can AI-Generated Images Tell Us About Society’s Biases?](https://www.wearedevelopers.com/magazine/239-what-can-ai-generated-images-tell-us-about-society-s-biases)