> Markdown version of [/jobs/ext/1773043-it-site-support-technician-arkansas](https://www.wearedevelopers.com/jobs/ext/1773043-it-site-support-technician-arkansas). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Site Support Technician - (Arkansas)

- **Company:** Insight Global
- **Location:** Hot Springs, AR, United States
- **Experience:** Expert
- **Salary:** $66,560.0 - $83,200.0
- **Contract:** Permanent contract
- **Skills:** Zebra (Programming Language), Microsoft Windows, Active Directory, Amazon Web Services, Apple IOS, Apple Mac Systems, Microsoft Azure, Monitoring of Systems, System Center Configuration Manager, Peripherals
- **Published:** July 17, 2026
- **Apply:** https://jobs.insightglobal.com/jobs/find_a_job/arkansas/hot-springs/it-site-support-technician-arkansas-/job-553145/

## About the Role

* 8+ years deskside / site support experience (manufacturing or warehouse strongly preferred)
 * Strong Windows OS experience (Windows 10/11, basic Server familiarity)
 * Working knowledge of macOS & iOS (Apple support experience required)
 * Hands on networking experience
o Installing/troubleshooting switches, cabling, printers, endpoints

 * Server familiarity
o File & print, permissions, basic security, connectivity issues

 * Experience with SCCM (or similar) for imaging and deployments
 * Understanding of Active Directory (users, groups, permissions)

Nice to Have Skills & Experience

 * Manufacturing or warehouse IT background
 * Apple heavy support experience (especially for creative or branding teams)
 * Experience supporting:
o HHUs / VMUs
o Zebra & Lexmark printers
o Microsoft Teams Rooms

 * Infrastructure project leadership experience (multi site a plus)
 * Change / Problem Management experience
 * Monitoring tools experience
 * Certifications:
o MCSA / MCSE
o Dell or HP warranty/repair certs

 * Exposure to Azure, AWS, Active Role Server

## Description

* Provide hands on IT site support in a manufacturing/warehouse environment
 * Support Windows & macOS devices, peripherals, printers, and common applications
 * Troubleshoot network, server, printer, and device issues independently
 * Handle break/fix tickets, escalations, and service requests end to end (SLAs/SLOs)
 * Support local servers (file/print, app connectivity, permissions)
 * Deploy and image devices using SCCM or similar
 * Participate in site infrastructure projects, upgrades, and rollouts
 * Create documentation and occasionally train peers/end users
 * Provide IT support for warehouse tech (HHUs, VMUs, Zebra/Lexmark printers)


## Related Videos

- [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies)
- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained)
- [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure)
- [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)

## Related Articles

- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers)
- [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)