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# IT Field Technician

- **Company:** Express Employment International
- **Location:** Tyler, TX, United States
- **Salary:** $45,000.0 - $50,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Domain Controllers, Networking Hardware, Network Architecture, Network Planning and Design, Peer-To-Peer (P2P), Remote Desktop Services, Wireless Access Point, Wireless Networks, Software Troubleshooting, Break Fix, Peripherals, Firewalls (Computer Science), Information Technology, Firewall Services Module, Network Server
- **Published:** May 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f1087abc73765bba

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Wireless network deployment projects?, * Hands-on experience managing:

 * Domain networks (Active Directory, Domain Controllers)
 * Peer-to-peer networks
 * Strong understanding of:
 * Firewall configuration and security principles
 * Network design and infrastructure topology
 * Proven experience with:
 * Switches, access points, and network hardware
 * End-user support (both break-fix and project-based work)
 * Excellent customer-facing communication and interpersonal skills
 * Ability to remain professional and solution-oriented when systems are down or underperforming
 * Valid driver's license and ability to travel to client sites

?? Preferred Experience

 * Background working in an MSP (Managed Service Provider) or field services role
 * Experience supporting multiple client environments simultaneously
 * Exposure to full lifecycle deployments (planning * build * support)

## Description

Our client is a growing organization looking to identify hands-on IT Field Technicians who thrive in client-facing environments. This role blends network infrastructure expertise, field support, and customer service, making it ideal for professionals with an MSP or field services background.

You will serve as a trusted technical resource and primary point of contact for clients-supporting everything from new site builds to ongoing maintenance and break-fix support.

?? Key Responsibilities1. Network Build & Maintenance

 * Design, configure, and deploy network infrastructure including:
 * Firewalls
 * Switches
 * Wireless access points
 * Manage and support domain-based networks (including Domain Controllers) and peer-to-peer environments
 * Maintain and monitor all client IT infrastructure to ensure performance, reliability, and security
 * Document network architecture and updates thoroughly

 2. Field & Remote Support
 * Perform on-site installations and setup of:
 * PCs, servers, peripherals, and network equipment
 * Provide hardware/software troubleshooting and repair (break-fix)
 * Deliver remote support via phone and remote desktop tools
 * Support projects ranging from small upgrades to full infrastructure rollouts

 3. Client Liaison & Ownership
 * Act as the single point of contact for assigned clients
 * Coordinate with vendors including:
 * Telecom providers
 * Software vendors
 * Copier/print services
 * Security system providers
 * Guide clients through new-location buildouts, including:
 * ISP setup
 * Power/network infrastructure
 * Device deployment
 * Ensure clear communication and excellent service-especially during critical outages


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