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# IT Support Engineer

- **Company:** Sky Systems, Inc.
- **Location:** Kennesaw, GA, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Peripherals, Computer Equipment, Information Technology, Servicenow
- **Published:** July 1, 2026
- **Apply:** https://www.dice.com/job-detail/b40ded03-d174-4316-80b8-ad0736ccd7cb

## About the Role

* Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty.
 * Hands on experience with ServiceNow.
 * Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
 * Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
 * Ability to lift / move computer equipment weighing up to 50Lbs.
 * Skilled in desk side support and PC break/fix including basic administration of Windows O/S.



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