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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** LTD Global - **Location:** Houston, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, Backup Devices, Business Software, CompTIA Security+, Cyber Security, Disaster Recovery, Supervisory Control and Data Acquisition (SCADA), Microsoft Dynamics, Network Architecture, SAP (Applications), System Availability, Information Technology, Network Server - **Published:** July 7, 2026 - **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2864433546-2 ## About the Role * Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) * 7+ years of progressive IT experience, including at least 2 years in a management or team lead role * Strong working knowledge of network infrastructure, Windows/Azure environments, Microsoft 365, and endpoint management * Hands-on experience with ERP system administration (e.g., SAP, Microsoft Dynamics, or similar) * Demonstrated ability to support multi-site or distributed organizations * Strong communication skills; able to translate technical concepts for non-technical stakeholders Preferred * Experience supporting field service or industrial / energy sector operations * Familiarity with OT/SCADA environments or operational technology in an industrial setting * Experience working within a private equity-backed portfolio company * Relevant certifications: CompTIA Security+, Microsoft Azure, ITIL, or similar ## Description GCS is seeking a hands-on, business-savvy IT Manager to oversee and elevate our information technology infrastructure, systems, and support functions from our Houston, TX headquarters. This role is ideal for a collaborative technology leader who thrives in a lean, fast-moving environment and can balance day-to-day IT operations with longer-term strategic improvements., Reporting directly to senior leadership, the IT Manager will serve as the single point of accountability for all IT across the organization - including corporate systems, field service technology, ERP/business applications, cybersecurity, and helpdesk support for a geographically distributed workforce., Infrastructure & Operations * Manage and maintain all IT infrastructure including servers, networking, cloud platforms, and endpoint devices across corporate HQ and 12+ service center locations * Manage the day-to-day relationship with GCS's outsourced Managed Service Provider (MSP), including service levels, escalations, and contract performance; evaluate and manage other third-party vendors and technology partners * Ensure high availability of business-critical systems and lead incident response and resolution * Oversee backup, disaster recovery, and business continuity planning Business Applications & ERP * Administer and support core business applications including ERP, CRM, and field service management systems * Partner with operations, finance, and field service teams to identify process improvement opportunities enabled by technology * Lead or coordinate system upgrades, integrations, and new application rollouts Cybersecurity & Compliance * Implement and maintain IT security policies, controls, and employee training programs * Monitor for threats and vulnerabilities; coordinate response to security incidents * Ensure compliance with applicable data protection and cybersecurity standards Field & Remote Support * Provide IT support to field technicians and remote offices across North America * Evaluate and deploy mobile and field-service technology solutions that improve technician productivity Leadership & Strategy * Develop and manage the IT budget; track spend against plan and identify cost optimization opportunities * Build and maintain an IT roadmap aligned with GCS's growth and operational priorities * Mentor and develop any direct IT staff or contractors; coordinate with the outsourced MSP where applicable ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Hate organising your photos? 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