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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # NDS Program Office IT Program Administrator - Cloud Altassian Administrator - **Company:** Nelnet - **Location:** Lincoln, NE, United States (Remote available) - **Experience:** Experienced - **Salary:** $100,000.0 - $120,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Agile Methodology, Artificial Intelligence, Confluence, JIRA, Microsoft Outlook, Cloud Computing, Cloud Engineering, Capability Maturity Model Integration, Data Centers, Groovy, Python (Programming Language), Microsoft Office, Microsoft PowerPoint, Scrum Methodology, Systems Development Life Cycle, Power BI, Azure Active Directory, Security Assertion Markup Language (SAML), Software Engineering, Scripting, Cloud Platform System, Okta, Atlassian Tools, Restful APIs - **Published:** July 7, 2026 - **Apply:** https://dejobs.org/x/x/2335839B1B87497AAC897091E88D7D1C/job/ ## About the Role * Bachelor's degree or equivalent combination of education and relevant experience., * 2+ years of Jira and Confluence administration experience at a system health. * Demonstrated experience with Atlassian Cloud (not exclusively data center). * Scripting experience: Python and/or Groovy (ScriptRunner); willingness to learn Forge. * Ability to read and write advanced Jira Automation rules. * Experience with SSO and identity integration (SAML, SCIM, Okta, Azure AD, or equivalent). * Experience designing and implementing workflows, dashboards, and Kanban or Scrum boards. * Familiarity with the full software development lifecycle (SDLC), including Agile or other iterative methodologies. * Hands-on experience with AI tools used in a professional setting, with a genuine willingness to deepen that fluency. * Proven experience collaborating across multiple functional areas to achieve shared business objectives. * Experience working in a team-based, collaborative environment. * Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Ability to create and interpret analytical reports and performance metrics. Preferred Experience * Experience with AI tools such as Rovo or Claude Code. * Exposure to AI governance, agentic systems, or AI-specific SDLC requirements. * Experience with large-scale change management initiatives; change management certification (Prosci, CCMP, or equivalent). * Knowledge of compliance frameworks such as NIST and CMMI. * Experience creating and utilizing performance metrics for individuals or teams. * Experience with Power BI for reporting and dashboard development. * Familiarity with process improvement techniques such as value stream mapping or other Lean methodologies. * Atlassian certification at the cloud administrator level or equivalent. * Experience supporting a data center-to-cloud migration. Skills & Competencies * AI-first mindset - defaults to evaluating whether AI tools can solve a problem before reaching for manual or legacy approaches. * Strong written and verbal communication skills; ability to communicate effectively across all organizational levels. * Excellent interpersonal, consensus-building, and analytical skills. * Ability to work effectively with both technical and non-technical stakeholders. * Highly self-motivated and proactive, with a strong sense of ownership. * Comfortable operating in ambiguous or rapidly changing environments. * Quick learner with the ability to adapt to new roles, tools, and functions. * Strong organizational skills with a commitment to follow-through. * Ability to work successfully in a virtual and geographically distributed team. ## Description * Administer NDS's Atlassian Cloud platform (Jira, Confluence) at a system health and governance level. * Write and maintain scripts (Python and/or Groovy/ScriptRunner) and advanced Jira Automation rules to support platform workflows. * Evaluate and develop cloud-native automation solutions (Jira Automation, Forge, REST API integrations) as legacy ScriptRunner capabilities are assessed and transitioned. * Partner closely with development teams and leadership to support active products and ensure adherence to standards. * Perform value stream mapping for processes owned within NDS IT, with a focus on streamlining Atlassian-supported workflows and eliminating waste. * Mentor other Atlassian administrators toward cloud platform competency, and build knowledge transfer materials to reduce single-person dependencies. IT Program Administration - Growth Begins Within 30 Days * Support and facilitate change management activities associated with process, tool, and governance changes across NDS IT. * Ensure users have access to the training they need on Program Office tools - facilitating and coordinating training resources, not necessarily delivering it directly. * Document, measure, and improve system and software lifecycles to meet business objectives across NDS IT programs. * Interpret contractual and regulatory documentation (CMMI, NIST, FSA Contract, RFPs) to identify gaps in lifecycles, policies, and procedures, and work with stakeholders to close those gaps. * Document processes and procedures in an organized, user-friendly format. * Provide clear and concise verbal and written communication tailored to the appropriate audience - technical and non-technical. ## Related Videos - [The AI-Native Engineering Org: What’s Real, What’s Hype, What’s Next](https://www.wearedevelopers.com/videos/100004-the-ai-native-engineering-org-what-s-real-what-s-hype-what-s-next) - [Give your build some love, it will give it back!](https://www.wearedevelopers.com/videos/514-give-your-build-some-love-it-will-give-it-back) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [AI-Native Enterprise Platforms: Interpreting Logic, Not Compiling Code](https://www.wearedevelopers.com/videos/1975-ai-native-enterprise-platforms-interpreting-logic-not-compiling-code) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) ## Related Articles - [Got AI ideas but no money? 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