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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director, IT PMO - Segments - **Company:** Humana Inc. - **Location:** Boston, MA, United States - **Salary:** $184,800.0 - $254,100.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, JIRA, Microsoft Azure, Cloud Computing, Cyber Security, Data Governance, DevOps, Servicenow - **Published:** July 3, 2026 - **Apply:** https://www.bostonjobsite.com/job.asp?id=3309698023&tx=KL4747FFL&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * Masters degree * 8 + years of leadership experience in a medium to large corporate technical environment, with oversight across diverse segments including healthcare insurance, technology operations and clinical operations * 4+ years leadership experience in a PMO Preferred Qualifications * Experience working with teams that support architecture, infrastructure, cloud, service, API, Storage, Cybersecurity * 1+ years experience supporting AI initiatives * Medicaid and Medicare experience * Working knowledge of ServiceNow, Jira, Jira Align, ADO * Project Management certification * Agile/SAFe certification ## Description The Director, PMO Segments is responsible for leading a centralized enterprise Program Management function across Insurance, CenterWell, Corporate, Digital and Growth. This role reinforces standardization of delivery governance, tooling, and execution practices across highly technical and cross-functional environments, enabling scalable, secure, and high-performing platforms. The Director unifies PMO capabilities into a cohesive model that enhances delivery consistency, transparency, and risk management across enterprise technology services while driving successful delivery of program and project scope for our technology and business customers. The Director, PMO Segments assembles and leads project teams, identifies appropriate resources needed, and ensures timely completion of projects within budget. Actively manages stakeholder partnerships and mitigates risks. Familiar with the various delivery methodologies (PMI, SAFe, Agile delivery, LPM, etc.). Understands and supports the role and function of each team member, in order to effectively coordinate the activities of the team. Oversees the interdependencies and integration of interrelated projects and sets strategies for program execution to deliver longer term business value. Enterprise Governance & PMO Leadership * Ensure Program and Project governance for all segments , including compliance, audit readiness, and delivery standards * Champion and ensure consistent program and project execution frameworks across Agile, Product, DevOps, and Traditional PM models * Drive PMO maturity and operating model standardization across infrastructure, platform, operations and cybersecurity domains * Demonstrate adaptability and curiosity in the face of ambiguity and change. Segment Delivery Oversight * Provide oversight across domains, including: * Insurance (Medicaid, Medicare, Carelus, Claims, Product & Billing, Provider, Enrollment & member) * CenterWell * Military * Digital * Corporate * Growth * Manage interdependencies across complex Programs and ecosystems to ensure aligned and predictable delivery Tooling Strategy, AI & Data Governance * Reinforce tooling strategy across shared technologies * Drive an AI first mindset across the entire PMO * Drive integration between PPM, Agile, DevOps, and operational tooling * Enforce data governance, KPIs, and reporting standards to enable real-time delivery insights Portfolio Visibility & Executive Reporting * Deliver executive-level reporting * Provide visibility into capacity, financials, risks, dependencies, and delivery performance * Escalate and mitigate risks impacting platform stability, scalability, or regulatory compliance Cross-Functional Influence * Partner with: * Segment leaders * Business Leader and Product Owners * Engineering and technology leadership * Cybersecurity leaders * Platform and data teams * Portfolio management and finance * Technology Operations Leaders * Influence adoption of enterprise governance standards, tooling, and delivery discipline Team Leadership * Lead a large team of contractors and employees * Demonstrate high Emotional Quotient (EQ) and strong leadership skills * Build capabilities aligned to modern engineering and platform delivery models ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment) ## Related Articles - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)