> Markdown version of [/jobs/ext/1785813-it-help-desk](https://www.wearedevelopers.com/jobs/ext/1785813-it-help-desk). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Help Desk - **Company:** Pittsburg Independent School District - **Location:** Pittsburg, TX, United States - **Contract:** Permanent contract - **Skills:** Spreadsheets, Text Processing - **Published:** July 14, 2026 - **Apply:** https://api.schoolspring.com/api/Jobs/5831630?domainName= ## About the Role * Excellent customer service skills * Strong organizational skills * Basic familiarity with various technology equipment * Ability to use personal computer and software to develop spreadsheets and do word processing ## Description Performance & Responsibilities - The duties of the Helpdesk Secretary will include, but are not limited to the following: * Answering phone calls to the IT Helpdesk * Assisting Students and Parents by phone * Creating and assigning tickets to IT support personnel around the district * Getting estimates from vendors and assisting with procurement * Maintaining IT asset inventories * Perform other job related duties as assigned by the Technology Director ## Related Videos - [A beginner’s guide to modern natural language processing](https://www.wearedevelopers.com/videos/858-a-beginner-s-guide-to-modern-natural-language-processing) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Multilingual NLP pipeline up and running from scratch](https://www.wearedevelopers.com/videos/901-multilingual-nlp-pipeline-up-and-running-from-scratch) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Ranking Amazon Reviews by Quality with Pointwise Ratings learned from Pairwise Data](https://www.wearedevelopers.com/videos/2-ranking-amazon-reviews-by-quality-with-pointwise-ratings-learned-from-pairwise-data) - [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [PyLadies Vienna](https://www.wearedevelopers.com/magazine/144-pyladies-vienna) - [Data Science & more: The Lopez dilemma](https://www.wearedevelopers.com/magazine/10-data-science-more-the-lopez-dilemma) - [Technical Documentation For Developers](https://www.wearedevelopers.com/magazine/128-technical-documentation-for-developers) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)