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# Systems Specialist I

- **Company:** Manpower
- **Location:** Waukesha, WI, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Outlook, Business Systems, Microsoft Office, Microsoft Software, Network Architecture, Queue Management Systems, Office365, Tablet Computers, Hardware Infrastructure
- **Published:** July 11, 2026
- **Apply:** https://dejobs.org/x/x/9A09311BA90A45CB80642B070EBA25E3/job/

## About the Role

Our client, a leading organization in the technology services sector, is seeking a Systems Support Specialist I to join their team. As a Systems Support Specialist I, you will be part of the IT Department supporting the Service Desk team. The ideal candidate will demonstrate strong problem-solving skills, effective communication, and a proactive attitude, which will align successfully in the organization., * Minimum of 6 months of experience troubleshooting PCs, printers, and phone issues.

 * Knowledge of Microsoft technologies including Windows, Office, Outlook, and M365.
 * Solid understanding of networking, wireless, and telecommunication fundamentals.
 * Understanding of mobile technology and MDM related to smartphones and tablets.
 * Strong problem-solving skills and effective communication abilities, with a willingness to contribute to a team environment.

## Description

* Provide hands-on support by installing, diagnosing, repairing, and maintaining client management and asset systems.
 * Support local server hardware, operating systems, network infrastructure, and telephony through troubleshooting incidents via phone or virtual communication.
 * Create documentation on new issues resolved, root cause analysis, and troubleshooting steps prior to closing or escalating service requests.
 * Assist in the implementation of business systems and manufacturing initiatives, delivering configurations and end-user desktop support.
 * Participate in service desk call/ticket queue management and perform system upgrades, including assisting end users with migration to new applications.


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