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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Manager (SFDC & CRM) - **Company:** EcoATM, LLC - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $135,000.0 - $175,000.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Data Governance, Data Integrity, Extract Transform Load (ETL), Data Migration, Design Web Format, Scrum Methodology, Release Management, Cloud Services, Salesforce.Com, Delivery Pipeline, Boomi, Integration Frameworks, Mulesoft - **Published:** July 21, 2026 - **Apply:** https://job-boards.greenhouse.io/ecoatmgazelle/jobs/5361816008 ## About the Role * 7+ years of experience in CRM implementation and project management, with a strong focus on Salesforce * Proven track record of leading end-to-end Salesforce implementations in a complex, fast-paced environment * Salesforce Administrator certification (required); additional certifications such as Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder strongly preferred * Deep understanding of Salesforce configuration, data modeling, and integration patterns * Demonstrated experience managing cross-functional projects with multiple stakeholders and competing priorities * Strong analytical and problem-solving skills with the ability to translate business needs into technical requirements * Excellent communication and facilitation skills; comfortable presenting to executive audiences Preferred * Experience with data migration, ETL tools, and CRM integrations (e.g., MuleSoft, Boomi, or similar) * Familiarity with retail tech, kiosk operations, or consumer electronics industries * PMP, PMI-ACP, or equivalent project management certification * Experience working in a high-growth or PE-backed company environment ## Description Lead end-to-end Salesforce and CRM implementations, driving strategy, configuration, integrations, data migrations, and governance. Manage cross-functional project delivery, stakeholder alignment, vendor relationships, release/deployment, change management, training, and measurable adoption outcomes., We are seeking a Senior Implementation Manager with deep Salesforce (SFDC) and CRM expertise to lead end-to-end implementation initiatives across the organization. In this highly cross-functional role, you will own the strategy, planning, and execution of complex CRM implementations - ensuring seamless adoption, strong stakeholder alignment, and measurable business outcomes. You will serve as the primary liaison between business units, technical teams, and external partners to deliver solutions that scale with ecoATM's rapid growth., SFDC Implementation & Configuration * Lead full-lifecycle Salesforce implementations, including requirements gathering, solution design, configuration, testing, and go-live support * Configure and optimize SFDC objects, workflows, validation rules, page layouts, reports, and dashboards to meet evolving business needs * Partner with Salesforce admins and developers to deliver scalable technical solutions aligned with best practices * Manage sandbox environments, release planning, and deployment pipelines in coordination with the technical team * Evaluate and implement AppExchange solutions and third-party integrations as needed CRM Strategy & General Implementation * Drive enterprise-wide CRM strategy and roadmap, ensuring alignment with business goals and customer experience objectives * Oversee migrations, consolidations, and enhancements to CRM systems, ensuring data integrity and minimal disruption to operations * Develop and maintain CRM governance frameworks, including data standards, access controls, and documentation * Identify opportunities to improve CRM adoption, user experience, and data quality across business units Cross-Functional Project Management * Lead project planning and delivery for complex, multi-stakeholder implementation initiatives using structured project management methodologies (Agile, Scrum, or Waterfall as appropriate) * Build and maintain detailed project plans, risk registers, and status reports; proactively manage issues and escalations * Facilitate requirements workshops, design sessions, and UAT cycles with business stakeholders across Sales, Marketing, Operations, and Customer Experience * Manage relationships with external implementation partners, system integrators, and vendors * Drive change management and training programs to ensure high adoption rates post-launch ## Related Videos - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [GenAI Security: Navigating the Unseen Iceberg](https://www.wearedevelopers.com/videos/1744-genai-security-navigating-the-unseen-iceberg) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Should Tech Managers Be Developers First? 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