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# Network Hands and Feet Support Technician

- **Company:** Axiom
- **Location:** Billerica, United States
- **Contract:** Temporary contract
- **Skills:** BASIC (Programming Language), Ethernet, Networking Hardware, Wide Area Networks, Network Routers, Firewalls (Computer Science)
- **Published:** July 22, 2026
- **Apply:** https://www.dice.com/job-detail/52c141b2-5639-41d5-9b14-65036af9f603

## About the Role

* Proven experience as a Network Engineer / Field Network Technician
 * Strong understanding of LAN/WAN, switches, routers, and basic firewall concepts
 * Ability to respond to dispatch requests during standard business hours
 * Reliable transportation to reach client sites
 * Professional communication and reporting skills

## Description

The Network Engineer (Dispatch) role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This on-site role ensures end-user issues are resolved promptly-either directly or by coordinating with other technicians-by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.

Let me know if you are interested.

Scope of Work (Dispatch Activities)

 * Network device installation, replacement, and troubleshooting
 * Rack & stack of network equipment (switches, routers, firewalls, APs)
 * Cable patching, labeling, and basic cable management
 * Hands & feet support for remote network teams
 * Site readiness checks and basic validation
 * Follow client SOPs and safety guidelines

Mandatory Requirement - Tools

Candidates must carry their own tools, including but not limited to:

 * Laptop with Ethernet port/adapter
 * Console cable
 * Network cable tester
 * Crimping tools
 * Screwdriver set
 * Labeling tools


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