> Markdown version of [/jobs/ext/1792021-ai-adoption-lead](https://www.wearedevelopers.com/jobs/ext/1792021-ai-adoption-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AI Adoption Lead - **Company:** IFS North America - **Location:** Itasca, IL, United States (Remote available) - **Experience:** Expert - **Salary:** $85,126.0 - $95,757.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Cisco Nexus Switches, Systems Integration, Enterprise Software Applications - **Published:** July 16, 2026 - **Apply:** https://www.jofdav.com/jobs/58858775-ai-adoption-lead ## About the Role Skills & Competencies * Executive communication and organizational leadership. * Strategic planning and operational excellence. * Deep understanding of AI adoption and enterprise value realization. * Ability to scale teams, processes, and customer impact. Qualifications Essential * 10+ years in Customer Success, Solutions Engineering, or technical leadership roles. * Strong track record scaling post-sale functions. * Executive-level experience with AI, automation, or enterprise software. Preferred * Experience overseeing large technical teams or customer portfolios. * Deep expertise in enterprise AI strategy and digital transformation. Additional Information We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships. ## Description The AI Adoption Lead leads the overall post-sale value realization strategy for Nexus Black. You are responsible for building, scaling, and managing the AI Adoption Engineering organizationensuring customers achieve repeatable early wins, expanded value realization, and long-term strategic partnership. This executive role sets the vision, defines operating models, influences GTM and product strategy, and drives portfolio-level adoption outcomes. Key Responsibilities Post-Sale Customer Leadership * Set the strategy for post-sale relationship ownership and first-value acceleration. * Serve as executive sponsor for key enterprise customers. * Ensure consistency of customer outcomes across the entire adoption organization. * Build a world-class customer experience aligned with company strategy. Product-Focused Adoption * Define adoption methodologies for Nexus, Black Loops, and Embedded AI at scale. * Ensure the organization is trained and enabled on evolving product capabilities. * Partner with Product leadership to align roadmap with customer needs. * Drive innovation in workflows, integrations, and AI-enabled customer processes. Outcome & Value Realization * Own portfolio-wide KPIs around adoption, time-to-first-value, retention, and expansion. * Establish enterprise frameworks for value quantification and success planning. * Ensure whitespace discovery and strategic expansion opportunities are consistently surfaced. * Partner with Sales Leadership on revenue strategy and renewal processes. Technical Enablement & Execution * Oversee execution quality for POCs, pilots, and scaled rollouts. * Ensure the team operates with excellence across configuration, integration, and technical troubleshooting. * Drive cross-team coordination between Product, Engineering, and Support. * Create long-term organizational capability for high-complexity customer use cases. Cross-Functional Collaboration * Represent the customer voice at the executive level, shaping company-wide strategy. * Collaborate with Product, Engineering, and GTM leadership on roadmap and go-to-market alignment. ## Related Videos - [The AI Skills Gap: What Tech Leaders Must Get Right](https://www.wearedevelopers.com/videos/1704-the-ai-skills-gap-what-tech-leaders-must-get-right) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai) - [Angstfreude - AI and Corporate Culture - The Thrill and the Threat](https://www.wearedevelopers.com/videos/100354-angstfreude-ai-and-corporate-culture-the-thrill-and-the-threat) - [The AI-Fluent Team: A Playbook for Driving Enterprise AI Transformation](https://www.wearedevelopers.com/videos/100068-the-ai-fluent-team-a-playbook-for-driving-enterprise-ai-transformation) - [AI is dead, long live AK](https://www.wearedevelopers.com/videos/1093-ai-is-dead-long-live-ak) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Got AI ideas but no money? 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