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# Support Engineer

- **Company:** Synergy Rents, LLC
- **Location:** Reston, VA, United States
- **Experience:** Experienced
- **Salary:** $100,000.0 - $120,000.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Artificial Intelligence, Software Applications, Microsoft Software, Oracle (Applications), Microsoft SharePoint, Test Management, Cisco, Vmware, Programming Languages
- **Published:** July 11, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/87691842/1

## About the Role

* 3+ years of network and application experience, including federal government environments.
 * Industry certifications (e.g., Microsoft, VMware, Cisco), a plus.
 * Experience with Oracle, Java, and SharePoint preferred.

Citizenship or Work Authorization Required:US Citizen

Preferred Education & Experience:6 years of experience and a Bachelor's Degree.

## Description

* The candidate will work with our government client to support the project management, testing, and evaluation of highly advanced and complex computer software systems
 * Excellent written and verbal communication skills are required to facilitate work efforts that involve various team members, customers, and stakeholders locally and remotely
 * The ideal candidate would be a detail oriented, high-energy individual with a strong sense of responsibility for getting tasks completed on time and with little supervision
 * Some experience with a programming language and virtualization
 * Performs software and hardware installation, testing, and deploying
 * Performs visual checks of all system components, wiring, and status lights
 * Escalates unusual or unexpected findings as appropriate
 * Provides periodic reports to users and managers of systems status
 * Provides weekly status reports
 * Uses change and test management procedures as required
 * Develops and provides action plan for resolution of any/all faults detected
 * Performs isolation testing of problem equipment and or software
 * Provides documentation of all solutions to problems
 * Provides reports with intent to share solutions found
 * Provides and implements escalation process and or procedures
 * Develops, implements and follows the appropriate quality assurance program
 * Develops recommendations and procedures for implementation of new hardware/software products and applications, Synergy iscommitted to the responsible and ethical use of AI tools. However, we want to ensure a fair candidateevaluationprocess based on your own skills and knowledge. As part of thiscommitment, the use of artificial intelligence (AI) or other tools toassistwith responses during interviews (whether in-person or virtual) is prohibitedunless permission is explicitlygranted.You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.


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