> Markdown version of [/jobs/ext/1795010-on-site-service-engineer-ai-data-center](https://www.wearedevelopers.com/jobs/ext/1795010-on-site-service-engineer-ai-data-center). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # On-Site Service Engineer - AI Data Center - **Company:** TekWissen LLC - **Location:** Centennial, CO, United States - **Experience:** Expert - **Salary:** $59,800.0 - $112,320.0 - **Contract:** Temporary contract - **Skills:** Artificial Intelligence, Computer Maintenance, Data Centers, Linux, Microprocessors, Firmware, Network Troubleshooting, Graphics Processing Unit (GPU), Software Troubleshooting, AI Platforms, Hardware Infrastructure, Server Operating Systems & Platforms - **Published:** July 16, 2026 - **Apply:** https://www.careerjet.com/jobad/us2fba85902f5f0108e3be1c3496d9ac84 ## About the Role Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.) Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving abilities Comfortable working independently on-site and communicating clearly with customers Willingness to learn and support emerging technologies, including AI platforms Qualifications 3 5+ years of experience in technical support, field service, or data center roles Associate or bachelor's degree in IT or related field (or equivalent experience) Dell or other vendor certifications are a plus, but not required Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules Technical Ability Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds) Experience with server swaps and deployments Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements) Experience with water cooling servers (desirable, not required) Familiarity with Linux Has built PCs Follows provided Plan of Action (POA) from support Stays current with technology (reading, company announcements, continuous learning) Can handle the physical demands of the job Documentation Provides real-time, detailed documentation Demonstrates good documentation habits Has experience in documentation Communication & Team Fit Communicates clearly, directly, and proactively Is personable and articulate Provides detailed examples Works well in a team and maintains a positive attitude Does not require excessive prompting or give elusive answers Work Ethic & Prioritization Demonstrates strong work ethic and accountability Can prioritize tasks based on severity and customer demand Shows initiative and thrives in fast-paced, critical environments No periods of inactivity, lack of initiative, or difficulty handling pressure TekWissen Group is an equal opportunity employer supporting workforce diversity. ## Description Client Corporation is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required-strong data center and server fundamentals are what matter most. What You'll Do Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate Support both reactive and preventive maintenance following established procedures Collaborate with internal teams and customers during service events to ensure clear communication and resolution Document work performed and contribute to shared knowledge and best practices Participate in on-call rotations and support extended coverage when needed ## Related Videos - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Playing Pong on a shoulder press machine](https://www.wearedevelopers.com/videos/100140-playing-pong-on-a-shoulder-press-machine) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Pioneering AI Assistants in Banking](https://www.wearedevelopers.com/videos/1627-pioneering-ai-assistants-in-banking) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) ## Related Articles - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)