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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Management Analyst 2 - Learning Management System Specialist - **Company:** DEPT OF CHILD SAFETY - **Location:** Phoenix, AZ, United States - **Experience:** Experienced - **Salary:** $51,709.0 - $107,536.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Data Analysis, Spreadsheets, Databases, Learning Management Systems, Data Integrity, Database Applications, Database Development, Text Processing, Monitoring of Systems, Systems Analysis, Mainframes, Enterprise Software Applications - **Published:** July 27, 2026 - **Apply:** https://www.careerbuilder.com/job-details/mgt-analyst-2-phoenix-az--d617ec92-4956-4ac4-974a-a6a290d60b3a ## About the Role Training-related technologies including learning management systems. - Database development and maintenance. - Planning and organizing. - Computer word processing, databases and spreadsheets. - Writing (related to grammar, punctuation, spelling, proper syntax, proper sentence structure, etc.). -Learning Management Systems. -Organization and tracking systems. -Customer service principles. Skill in: - Conceptualizing, designing, planning, developing, and auditing employee training systems and programs. - Written and oral communication - Presentation methods. - Interpersonal skills in working with diverse groups and customer service. - Problem solving techniques. - Distance learning development. - Training-related technologies including learning management systems. - Project management, interpreting and analyzing data, time management, and scheduling resources. - Planning, organizing and prioritizing work. - Common software packages. Ability to: - Plan, organize and coordinate the design, delivery and audit of training and training resources. - Facilitate groups. - Interpret and analyze. - Adapt to people/situations. - Establish and maintain effective working relations with individuals, groups and representatives of diverse groups. - Problem solve. -Be creative and innovative -Take initiative and be adaptable -Give presentations -Use a personal computer and a mainframe computer. Selective Preference(s): Two years of management analysis experience in learning management systems and/or database applications; OR four years of non-management analysis experience with learning management systems and/or database applications. Bachelor's or Master's degree from an accredited college or university in database programming or management, training technology. Pre-Employment Requirements: The ability to secure and maintain clearance from the DCS Central Registry. This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver's License Requirements., Analysis Skills, Auditing, Compensation and Benefits, Customer Support/Service, Data Analysis, Data Quality, Database Programming, Distance Learning, Distributed Control Systems (DCS), Documentation, Driver's License, Establish Priorities, Identify Issues, Interpersonal Skills, Leadership, Learning Management System (LMS), Mainframe Computer, Maintain Compliance, Operations Management, PC (Personal Computer) Systems, Parental Controls, People Management, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Improvement, Project/Program Management, Record Keeping, Regulatory Compliance, Spreadsheets, Staff Training, System Operations, Systems Administration/Management, Systems Analysis, Systems Maintenance, Team Player, Technical Leadership, Technical Support, Time Management, Training Program, Training/Teaching, Word Processing ## Description Join our team as a Systems Analyst supporting a statewide Learning Management System (LMS). In this role, you'll help ensure efficient system operations, accurate reporting, and compliance with training requirements across the organization., LMS Administration & System Improvement * Manage and enhance the agency's LMS to support training and compliance needs * Maintain system standards, including course structure, naming conventions, and user access * Develop and update procedures, documentation, and internal controls * Analyze system changes and recommend effective solutions Compliance & Reporting * Produce and validate reports to support leadership, program areas, and external partners * Monitor system performance to ensure compliance with policies and requirements * Identify and resolve data integrity issues to maintain reliable records Technical Support & Leadership * Serve as the primary LMS point of contact for internal teams and external partners * Troubleshoot complex system issues and support users statewide * Lead or assist with system upgrades, enhancements, and process improvements * Provide guidance and training on LMS functionality and compliance processes Stakeholder Collaboration * Work with stakeholders to translate business needs into system solutions * Track and resolve system issues in a timely manner * Ensure accurate maintenance of training records for staff and providers Knowledge, Skills & Abilities (KSAs) ## Related Videos - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)