> Markdown version of [/jobs/ext/1799119-pharmacy-technician-support-team](https://www.wearedevelopers.com/jobs/ext/1799119-pharmacy-technician-support-team). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Pharmacy Technician/Support Team - **Company:** Edwards Construction Services, Inc. - **Location:** Casselberry, FL, United States - **Experience:** Expert - **Salary:** $37,700.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office - **Published:** July 31, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0d0f4321e64589e2 ## About the Role RxConnexion is seeking an experienced, motivated, and customer-focused Pharmacy Technician to join our growing team. This is a unique opportunity for an experienced retail pharmacy professional who enjoys helping independent pharmacies succeed through technology, education, and operational support. The ideal candidate has a strong understanding of community pharmacy operations, excellent communication skills, and is comfortable working with pharmacy technology, supporting customers, and proactively reaching out to pharmacy members., * Minimum 5 years of retail pharmacy technician experience (required). * Current Pharmacy Technician registration/certification preferred. * Strong understanding of retail pharmacy * Community pharmacy workflow * Prescription processing * Third-party insurance and PBM claims * Pharmacy technology and pharmacy management systems * Excellent verbal and written communication skills. * Comfortable speaking with pharmacy owners, pharmacists, technicians, and office staff. * Self-motivated with the ability to work independently and manage multiple priorities. * Quick learner with strong problem-solving abilities. * Professional, friendly, and customer-service oriented. * Comfortable making outbound (cold) calls and building relationships over the phone. * Proficient with Microsoft Office, including Outlook, Word, Excel, and Teams. * Experience with CRM software is a plus. Preferred Skills * Independent pharmacy experience. * Experience training pharmacy staff. * Familiarity with pharmacy analytics, medication synchronization, adherence programs, or pharmacy technology platforms. * Sales or account management experience is a plus. What We're Looking For The ideal candidate is someone who enjoys helping pharmacies succeed. You are positive, dependable, confident on the phone, and able to quickly understand both pharmacy operations and new technology. You are comfortable balancing customer support with proactive outreach and enjoy building long-term relationships with pharmacy professionals. ## Description * Provide exceptional support to independent pharmacy members by phone, email, and online meetings. * Answer questions regarding RxConnexion's technology solutions, pharmacy services, and operational workflows. * Troubleshoot basic software and workflow issues, escalating technical concerns when appropriate. * Educate pharmacies on best practices related to pharmacy operations, reimbursement, workflow efficiency, and technology. * Conduct outbound calls to current and prospective pharmacy members to introduce products, schedule demonstrations, and maintain strong relationships. * Follow up with members regarding onboarding, training, and ongoing support. * Accurately document customer interactions and follow-up activities within the CRM. * Collaborate with internal departments to ensure timely resolution of member requests. * Stay current on pharmacy industry trends, PBMs, reimbursement changes, and pharmacy technology. ## Related Videos - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) ## Related Articles - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)