> Markdown version of [/jobs/ext/1799430-helpdesk-coordinator-ii](https://www.wearedevelopers.com/jobs/ext/1799430-helpdesk-coordinator-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Helpdesk Coordinator II

- **Company:** Kentucky Community and Technical College System
- **Location:** Hazard, KY, United States
- **Salary:** $31,680.0
- **Contract:** Temporary contract
- **Skills:** Active Directory, Computer Literacy, Multi-Factor Authentication, Networking Cables, Azure Active Directory, Software Engineering, Computer Equipment, People Soft, User Accounts
- **Published:** July 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=197534b692360e9f

## About the Role

High school degree plus one year related experience.

Preferred Qualifications:

Additional Skills Requested:

This position involves running cable and will require being able to climb ladders and carry loads of 25 pounds plus.

## Description

Hazard Community and Technical College is accepting applications for the Helpdesk Coordinator II position. This position will give technology support for evening classes and events. The Helpdesk Coordinator II position will primarily serve the Hazard Campus and the Technical Campus. Shift hours will primarily be Monday through Friday 12:00 pm -8:30 pm. Review of applications will begin August 13, 2026., Duties to include, but not be limited to:

 * Assist students, faculty, and staff with computer hardware and software issues in classrooms, labs, and offices.
 * Provide technical support for multi-factor authentication (MFA) using Azure Active Directory (Azure AD).
 * Perform basic troubleshooting and support for desktops, laptops, printers, and peripheral devices.
 * Deliver technical assistance and maintenance for Smart Classrooms and AV equipment.
 * Maintain daily operations and user support in campus computer labs.
 * Provide end-user support for PeopleSoft-related help desk tickets.
 * Manage user accounts, group memberships, and permissions in Active Directory.
 * Perform basic computer management tasks including imaging, software installation, updates, and asset tracking.
 * Assist with basic computer networking tasks, including running and terminating network cables, identifying port locations, and testing connectivity.
 * Perform other duties as requested.


## Related Videos

- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes)
- [The Chief Joy Officer and Decoding Motivation@Work](https://www.wearedevelopers.com/videos/1501-the-chief-joy-officer-and-decoding-motivation-work)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load)
- [Building Organizations That Can Actually Adapt](https://www.wearedevelopers.com/videos/100316-building-organizations-that-can-actually-adapt)

## Related Articles

- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)