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# MedTech Project Coordinator - Device Software...

- **Company:** IQVIA
- **Location:** Phoenix, AZ, United States (Remote available)
- **Salary:** $56,160.0 - $62,400.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Office, Salesforce.Com, Software Engineering, Meditech
- **Published:** July 31, 2026
- **Apply:** https://www.juju.com/job/00000000gknenb

## About the Role

+ High school diploma or equivalent required

 + 1-year relevant experience as a field service coordinator, scheduler, project coordinator, related technical service including scheduling with customers, dispatch, or equivalent experience required

 + Some experience supervising or leading team members required

 + Ability to work independently and in a team environment and engage with and escalate to team leadership for sophisticated solving and resolution of issues as needed required

 + Must be able to work within defined processes and methodologies with minimal degree of supervision

 + Must maintain and comply with quality and compliance policies and regulations in documentation and communication

 + Experience working in Salesforce is a plus, experience with MS Office is required

 + Strong verbal and written communication skills required

 + Must be located within the United States and have access to home Internet.

Preferred:

 + Strong understanding of flow and process of remote IT software upgrades, healthcare operations for technical service

## Description

Our Project Coordinators employ their technical and customer service experience by collaborating with healthcare professionals and technicians. This opportunity supports scheduling needs for remote IT personnel performing software updates for various healthcare related facilities. This is a remote work from home position, and the project is set to be completed by the end of December 2026 with the possibility of extension.

The opportunity schedules the software updates, coordinates the remote IT specialists, provides project related metric reports, works directly with the client's management team for the project, and leads day-to-day activities with the specialists.

Responsibilities:

 + Lead, facilitate, coordinate, and track day-to-day activities required to ensure the customers' field service needs are completed on time, successfully, and in a manner consistent with organizational goals

 + Contact healthcare and customer facilities to coordinate assignments for supporting field team members

 + Manage customer expectations of product and services

 + Demonstrates exceptional attention to detail by ensuring accuracy and completeness in all tasks, including reviewing documentation, validating data, and identifying inconsistencies before final submission.

 + Upholds high accuracy standards in client-facing systems and communications, confirming product details, identifiers, and required regulatory language before distribution.

 + Collaborate with team members and leadership to solve complex issues and improve processes.


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