> Markdown version of [/jobs/ext/1801719-technical-support-junior](https://www.wearedevelopers.com/jobs/ext/1801719-technical-support-junior). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support - Junior

- **Company:** Experis
- **Location:** Austin, TX, United States
- **Experience:** Starter
- **Salary:** $37,440.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Databases, Windows Remote Assistance
- **Published:** July 22, 2026
- **Apply:** https://www.experis.com/en/job/405383/associate-service-support

## About the Role

Our client, a leading financial services organization, is seeking a Technical Support - Junior to join their team. As a Technical Support - Junior, you will be part of the Desktop Support group supporting a large internal user base. The ideal candidate will have excellent communication skills, a proactive attitude, and a strong desire to grow within a dynamic environment, which will align successfully in the organization., * Bachelor's degree in technology or related field, or 1-3 years of recent experience supporting enterprise-wide internal service centers.

 * Knowledge of PC technical support for Windows 10, Windows 11, and Mac OS X.
 * Strong verbal and written communication skills.
 * Ability to work in a fast-paced environment with a can-do attitude.
 * On-site presence at the Austin location is required.

## Description

* Provide real-time support for technology issues faced by internal users.
 * Assist with system administration of Windows 10, Windows 11, and Mac OS X desktops and laptops.
 * Perform hands-on installation, troubleshooting, and support for desktops, laptops, monitors, and printers.
 * Offer phone support and remote assistance to resolve technical problems efficiently.
 * Manage and document asset deployment and reclamation, maintaining accurate records in asset management databases.


## Related Videos

- [SwiftUI In Production](https://www.wearedevelopers.com/videos/134-swiftui-in-production)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [Navigating the Future of Junior Developers in Tech](https://www.wearedevelopers.com/videos/1280-navigating-the-future-of-junior-developers-in-tech)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)
- [Why Your Best Mediors Never Become Seniors (And How to Fix It)](https://www.wearedevelopers.com/videos/2108-why-your-best-mediors-never-become-seniors-and-how-to-fix-it)

## Related Articles

- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)