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# Helpdesk Technician

- **Company:** Insight Global
- **Location:** Rosenberg, TX, United States
- **Experience:** Experienced
- **Salary:** $33,280.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Network Connections
- **Published:** July 1, 2026
- **Apply:** https://jobs.insightglobal.com/jobs/find_a_job/texas/rosenberg/helpdesk-technician/job-547357/

## About the Role

3+ years of experience in a Help Desk or simliar position

Experience troubleshooting Level 1 issues both over the phone and in person

Excellent customer service with end users

Experience with password resets, network connectivity, installation of software, and syncing devices

Nice to Have Skills & Experience

Bilingual in Spanish

Previous experience in a summer refresh project for local ISDs or community colleges

## Description

A local school district will be hiring a team of consultants to complete their end of year/into summer school/back to school support project. This person will respond to help desk tickets, phone calls, and walk-ups to troubleshoot basic hardware, software, and connectivity issues. They will also support district-issued devices (Windows laptops, Chromebooks, iPads), including setup, imaging, updates, and basic repairs as well as helping users with password resets, login issues, MFA support, and account access across district systems.


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