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# IT Asset Refresh Coordinator

- **Company:** Insight Global
- **Location:** Fort Lauderdale, FL, United States
- **Salary:** $56,160.0 - $70,720.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Pivot Tables, Microsoft InTune, Servicenow
- **Published:** July 8, 2026
- **Apply:** https://jobs.insightglobal.com/jobs/find_a_job/florida/fort-lauderdale/it-asset-refresh-coordinator/job-549261/

## About the Role

* 1+ years in IT coordination, desktop deployment, or asset lifecycle management.
 * ServiceNow fluency (ticketing, scheduling, asset tracking).
 * Excel proficiency (filtering, pivot tables, reconciliation).
 * Operational precision and structured approach under pressure.
 * Strong communication skills with technical and non-technical stakeholders.
 * Collaborative mindset to work with techs and end users.
Familiarity with Windows 11 upgrades and hardware refresh processes.

Nice to Have Skills & Experience

 * Background in logistics or scheduling operations.
 * ITIL Foundation or CompTIA Project+ certification.
 * Experience with imaging, staging, and shipment coordination.
Familiarity with Intune, OneDrive sync, and app readiness checks.

## Description

* Program Execution:
 * Coordinate daily schedules and confirmations in ServiceNow for device replacements and OS upgrades.
 * Track progress against throughput targets (120-150 users/week) and adjust cadence as needed.
 * Maintain master roster of users/devices and reconcile with asset inventory.
 * Deployment Logistics:
 * Partner with Chantilly for imaging, staging, and shipment coordination.
 * Ensure swap-out accuracy (asset tags, user sign-off, OneDrive backup, SentinelOne check).
 * Support secure decommissioning and Certificate of Destruction tracking.
 * Readiness & Communication:
 * Validate user readiness (Intune tagging, OneDrive sync, app exceptions).
 * Communicate prep requirements and upcoming appointments to users.
 * Liaise with support leads for quick resolution of post-refresh issues.
 * Reporting & Controls:
 * Maintain dashboards for tracking completions and readiness metrics.
 * Provide weekly PMO updates (Snapshot | What's Working | Attention Areas | Status).
Assist with monthly asset reconciliation and audit reporting.


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