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# VTC Technician Associate

- **Company:** Plateau Group
- **Location:** Daleville, AL, United States
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, SC Clearance
- **Published:** July 14, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9029280/vtc-technician-associate

## About the Role

To get started, you must have:

 * Secret clearance
 * Good communication and schedule awareness skills
 * Basic knowledge of video telecommunications hardware and Microsoft Teams
 * Excellent interpersonal skills

Preferred

 * Advanced A/V and VTC experience
 * Ticketing system and metric experience

## Description

Plateau Group is seeking an Associate VTC Technician to join our team. The VTC Technician is responsible for hosting, setup, tracking and coordinating VIP meetings., * Support all VTC operations

 * Support day-to-day VTC setup, scheduling, troubleshooting, maintenance, in-call support, and training on VTC equipment
 * Verify calendars, support scheduling of various rooms, and coordinating with VIPs
 * Support replacement of equipment and installation of replacement equipment
 * Support MS Teams meetings in the same capacity as VTC when hosted in a conference room
 * Coordinate conference room schedules via multiple calendars
 * Submit/track equipment warranty requests and trouble tickets when required
 * Document work completed in a local ticketing system
 * Other duties as assigned


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