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# Technical Support

- **Company:** Robert Half
- **Location:** Coppell, TX, United States
- **Salary:** $58,240.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Access, Microsoft Windows, Apple IOS, Apple Mac Systems, Data Transmissions, Airwatch, Enterprise Software Applications, Workspace ONE, Peripherals, Casper Suite, Laptops
- **Published:** July 3, 2026
- **Apply:** https://dejobs.org/x/x/DA8C89CF679147609462925766EFDAC3/job/

## About the Role

* Experience providing executive or VIP IT support in a corporate environment with strong customer-facing responsibilities
 * Working knowledge of Apple devices (macOS, iOS, iPadOS) and Windows environments, including basic troubleshooting and device functionality
 * Experience with endpoint management and security tools such as JAMF, Workspace ONE (AirWatch), or similar MDM solutions
 * Hands-on experience with Microsoft 365, Teams, and enterprise applications in an end-user support environment
 * Ability to manage high-pressure situations with professionalism, maintain composure, and provide proactive communication to executive stakeholders
 * Experience supporting AV technologies (conference room setups, Crestron or similar systems)
 * Strong troubleshooting skills across hardware, software, and network-related issues with the ability to quickly research and resolve unknown problems
Technology Doesn't Change the World, People Do.®

## Description

This role sits within an enterprise IT environment supporting executive leadership, focused on delivering high-touch technical support and ensuring a seamless end-user experience. The position requires a customer-facing professional who can manage executive interactions while troubleshooting and resolving complex technical issues across desktop and mobile environments., * Provide white-glove technical support to C-level executives and senior leadership, acting as the primary point of contact for IT-related needs

 * Troubleshoot and resolve hardware, software, and connectivity issues across Windows and Apple devices, including laptops, mobile devices, and peripherals
 * Proactively monitor executive user experience, communicate updates, and follow up on unresolved issues to ensure minimal downtime
 * Support executive onboarding/offboarding, including device setup, data transfer, access configuration, and security compliance
 * Handle standard desktop support tasks such as imaging machines, resolving hardware issues, and supporting conference room/AV technology


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