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# Systems Support Manager Senior

- **Company:** DNU_FIS Management Services LLC (Use Worldpay, LLC)
- **Location:** Cincinnati, OH, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Information Systems, Computer Programming, Data Security, Data Processing, Information Technology
- **Published:** July 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0e4d433da1ae1e43

## About the Role

* Broad knowledge of information technology functions including information systems design and development, systems planning, programming, operations, architecture, data processing, data security, networks, systems support and analysis
 * Excellent decision-making, problem-solving, organization, prioritization, team-building and conflict and time management skills
 * Proven project management skills of multiple large and/or complex projects, i.e., projects involving many activities and deliverables or that have a major impact risk/value to the organization

## Description

Make your mark at one of the biggest names in payments. We're looking for a System Support Manager Senior to join our ever evolving Core RAFT Support US team and help shape the future of global commerce.

What you'll own

 * Assigns and monitors work of team providing technical and analytical support and direction. Interfaces with external clients or employees on technical matters as needed.
 * Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development and mentoring.
 * Consults with management to analyze information technology needs and determine scope, objectives, and priorities of technical projects, technical systems capacity, budgeting requirements and IT acquisitions.
 * Escalation point of contact for production impacting incidents. Provide technical direction and escalation to other support groups as needed.


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