> Markdown version of [/jobs/ext/1809434-it-security-support-manager](https://www.wearedevelopers.com/jobs/ext/1809434-it-security-support-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Security & Support Manager - **Company:** Robert Half - **Location:** Candler, NC, United States - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Microsoft Azure, Cloud Computing Security, Cyber Security, Disaster Recovery, Identity and Access Management, Information Technology Operations, Security Information and Event Management, Software Vulnerability Management, Cyber Threat Analysis, Information Technology - **Published:** July 7, 2026 - **Apply:** https://www.juju.com/job/00000000gejovq ## About the Role Requirements * Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related discipline; an advanced degree is preferred. * At least 7 years of progressive experience spanning cybersecurity, infrastructure, or broader IT operations. * Proven experience leading teams, major initiatives, or cross-functional programs in a technology environment. * Strong understanding of recognized security frameworks, security operations, and risk management principles. * Hands-on familiarity with tools and practices related to SIEM, EDR, IAM, and vulnerability management. * Working knowledge of Microsoft 365, Azure, and core cloud security concepts. * Understanding of IT service management methodologies, including ITIL-based support processes. * Experience supporting manufacturing or multi-site operations is preferred, along with authorization to work in the United States. Technology Doesn't Change the World, People Do.®, All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. ## Description We are looking for an experienced IT Security & Support Manager to lead cybersecurity operations and user support services in Asheville, North Carolina. This position combines strategic oversight with hands-on leadership, guiding security initiatives, strengthening service delivery, and promoting a reliable technology environment across the organization. The ideal candidate brings a strong background in cyber risk management, enterprise IT operations, and team leadership, with the ability to coordinate effectively across technical teams, business stakeholders, and external partners., * Oversee daily IT support activities and service management practices to ensure dependable, high-quality assistance for end users. * Design, implement, and refine the organization's cybersecurity program in alignment with established security controls and governance standards. * Direct enterprise-wide vulnerability management, security event monitoring, and coordinated response efforts for identified threats. * Act as the lead decision-maker during cybersecurity incidents, driving containment, recovery, root-cause review, and formal documentation. * Work closely with third-party security providers, auditors, insurance representatives, and other external partners to support risk and compliance objectives. * Maintain and regularly validate incident response, disaster recovery, and business continuity plans to improve organizational resilience. * Champion security awareness efforts by developing and managing training programs that strengthen employee understanding of cyber risks and safe practices. * Manage help desk and support delivery functions, using service metrics and user feedback to improve responsiveness, efficiency, and overall experience. * Partner with infrastructure, operations, and development teams to promote secure system design, assess technology risks, and support compliant architecture across enterprise and manufacturing environments. * Lead, coach, and resource cybersecurity and IT support team members while tracking audit remediation activities to ensure timely corrective action. ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Events like RSAC Get You CISOs. Developers Decide What Actually Gets Deployed.](https://www.wearedevelopers.com/magazine/693-events-like-rsac-get-you-cisos-developers-decide-what-actually-gets-deployed) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)