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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Professional Services Technical Operations Engineer - Agentic AI (Remote) - **Company:** CrowdStrike - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $120,000.0 - $180,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Cloud Computing, Continuous Integration, Interoperability, Python (Programming Language), Knowledge-Based Systems, Runbook, TypeScript, ReactJS, Large Language Models, Multi-Agent Systems, Break Fix, Front End Software Development, Data Pipelines - **Published:** July 23, 2026 - **Apply:** https://crowdstrike.wd5.myworkdayjobs.com/crowdstrikecareers/job/USA---Remote-TX/Professional-Services-Technical-Operations-Engineer---Agentic-AI--Remote-_R29102?source=BuiltInNationwide ## About the Role * Proven track record integrating LLM-based solutions into production at scale, with hands-on experience in at least one agentic framework (CrewAI, LangGraph, ADK, or similar) covering agent lifecycle, tool use, memory, and orchestration. * Production-quality Python with type hints, testing, and CI/CD discipline, increasingly applied through directing and reviewing AI-generated implementations. * Systems thinking and full-stack mindset; reasons about how changes propagate across services, data pipelines, frontends, and infrastructure, with deliberate use of REST APIs, CI/CD, automated testing, and gated rollouts (feature flags, staged UAT) to balance iteration speed and safety. * Working knowledge of AWS across a multi-account production environment (SQS/SNS, DynamoDB, S3, IAM); general familiarity, not cloud architect depth. * Genuine knowledge-sharing orientation; treats documentation, runbooks, and architecture decisions as primary deliverables, building queryable knowledge systems that turn tribal knowledge into shared understanding. * Pragmatic delivery in constrained environments; designs around approval gates and existing infrastructure rather than defaulting to greenfield ideals. * Experience integrating AI with Slack as a delivery surface (bot frameworks, event subscriptions, slash commands); React/TypeScript frontend experience is valued though not required. ## Description This is a Services TechOps Engineer position on the CrowdStrike Professional Services team, designing, building, and operating the agentic AI systems that amplify our consulting and internal operations teams. You'll own production AI tooling end-to-end, from open-ended stakeholder requests through architecture, security review, rollout, and ongoing operation, using AI agents as personal force multipliers to deliver at amplified velocity and scope. If you thrive where cross-functional collaboration cultivates budding ideas into flourishing production systems, this role is for you. What You'll Do: * Lead agentic AI systems end-to-end through iterative refinement, owning design, security hardening, phased deployment, and ongoing maintenance. * Translate stakeholder requirements into clear technical solutions and seamless user experiences, bridging business and engineering across technical and non-technical audiences. * Architect multi-agent systems with interoperability, security, scalability, and cost as primary design constraints. * Define benchmarks for agent performance, accuracy, cost, and reliability; surface what matters to decision-makers. * Deliver within the approved service portfolio, navigating approval gates and existing infrastructure pragmatically rather than defaulting to net-new proposals. * Advise leadership on AI strategy and roadmap, mentor team members, and stay current with advancements in LLMs and agentic frameworks. * Own production incident response across a broad service portfolio: hands-on troubleshooting, runbook maintenance, and participation in a 24/7 on-call rotation., Lead deployment, configuration, optimization, and operational support of CrowdStrike Falcon AI/ML detection and response capabilities. Tune ML models, build automation playbooks, develop scripts using Falcon APIs, integrate AI features with customer toolchains, support incident response and threat hunting, deliver customer workshops, and mentor team members. Travel up to 25%., Lead global registration strategy and event technology for CrowdStrike s event portfolio. Own platform administration (RainFocus), integrations, automations, reporting, onsite operations, vendor partnerships, and continuous improvement to deliver scalable, data-driven attendee experiences across flagship and regional events. ## Related Videos - [Watch Tests Go Brrrr! : Getting Started with Cypress in ReactJS](https://www.wearedevelopers.com/videos/282-watch-tests-go-brrrr-getting-started-with-cypress-in-reactjs) - [Technical Documentation - How Can I Write Them Better and Why Should I Care?](https://www.wearedevelopers.com/videos/681-technical-documentation-how-can-i-write-them-better-and-why-should-i-care) - [Data Mining Accessibility](https://www.wearedevelopers.com/videos/802-data-mining-accessibility) - [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Bridging AI and Nomad: a Go-based MCP Server for Cluster Control](https://www.wearedevelopers.com/videos/2063-bridging-ai-and-nomad-a-go-based-mcp-server-for-cluster-control) ## Related Articles - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Dev Digest 137 - AI'm not sure about this](https://www.wearedevelopers.com/magazine/485-dev-digest-137-ai-m-not-sure-about-this) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [A 5-Step Open-Source Setup for Agentic Engineering](https://www.wearedevelopers.com/magazine/738-a-5-step-open-source-setup-for-agentic-engineering)