> Markdown version of [/jobs/ext/1812184-manager-network-operations](https://www.wearedevelopers.com/jobs/ext/1812184-manager-network-operations). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager Network Operations - **Company:** Lumen Inc - **Location:** Columbia, SC, United States (Remote available) - **Salary:** $105,786.0 - $141,047.0 - **Contract:** Permanent contract - **Skills:** Wavelength-Division Multiplexing, Network Administration, Computer Network Operations, Performance Monitor - **Published:** July 8, 2026 - **Apply:** https://dejobs.org/x/x/F4466F06B40F4B339615A896E3377D3F/job/ ## About the Role Bachelors degree or equivalent education and experience. Typically with 5-7 years related experience and 1+ year previous supervisory / leadership experience preferred. ## Description The Manager, Optical Network Operations Center (NOC). The team tasks included optical networking issue trouble response for break/fix and Operational Readiness, working with clients to ensure maximum availability of services. Position daily activities include performance monitoring, load management, process adherence/improvement, problem management, staffing and performance management. Location and Hours This position is a remote, work-from-home role based in the United States. The successful candidate must be able to work a schedule that primarily consists of swing and mid shifts , with flexibility to support business and operational needs as required. Availability during evening hours and non-traditional work schedules is essential for success in this role. The Main Responsibilities * Administers team process and procedure * Develops Goals and Objectives for staff * Executes strategies and tactics to achieve increasing operational productivity and efficiency * Monitors and reports process effectiveness and key performance indicators * Drives consistent, high-quality oversight and trouble resolution for Managed Network DWDM support, customer support, and escalation management. * Implement process improvement strategies for department * Drive client satisfaction through rapid restoration of services * Ensure Successful execution of change management activities * Manages technical workgroup to ensure operational performance standards are met to support Company and department performance objectives * Executes direction, goals, and priorities within Network Operations * Maintains collaborative relationships with key departments in the Company to build and maintain product engineering standards * Support Senior Manager to attain clean, accurate performance reporting and business planning for the department * Manage and monitor workload and development plans for team ## Related Videos - [Demystifying application networking in the cloud](https://www.wearedevelopers.com/videos/675-demystifying-application-networking-in-the-cloud) - [Automate everything via NodeJS and Puppeteer](https://www.wearedevelopers.com/videos/322-automate-everything-via-nodejs-and-puppeteer) - [How to Build for Decentralized Systems](https://www.wearedevelopers.com/videos/931-how-to-build-for-decentralized-systems) - [Going Quantum: The future of the internet ...](https://www.wearedevelopers.com/videos/672-going-quantum-the-future-of-the-internet) - [Embracing the Hybrid Cloud: Unlocking Success with Ansible](https://www.wearedevelopers.com/videos/932-embracing-the-hybrid-cloud-unlocking-success-with-ansible) - [From Doubt to Confidence: How Sentry Uses Verdaccio to Bulletproof SDK Releases](https://www.wearedevelopers.com/videos/739-from-doubt-to-confidence-how-sentry-uses-verdaccio-to-bulletproof-sdk-releases) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Basic And Advanced Networking in Dart and Flutter](https://www.wearedevelopers.com/magazine/112-basic-and-advanced-networking-in-dart-and-flutter) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)