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# End User Computing Tech

- **Company:** Cognizant Technology Solutions Corporation
- **Location:** Irvine, CA, United States
- **Salary:** $55,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Linux, Inventory Management Software, Microsoft Office, User Environment Management, Microsoft InTune, Servicenow
- **Published:** July 7, 2026
- **Apply:** https://dejobs.org/x/x/DA8CC535C3C8402EAE87C702BFCC35DC/job/

## About the Role

· Strong understanding of deskside support, IT service delivery and project work within End-User Computing (EUC) or Field Support Operations (FSO) environments.

· Proficiency in Windows 11, Microsoft Office 365, and endpoint management tools (e.g., Microsoft Intune, Active Directory); knowledge of Linux is also required.

· Strong attention to detail and organizational skills, essential for maintaining accurate laptop inventory.

· Ability to provide consistent, high-quality customer support across a diverse user base, including various personality types and management levels (e.g. C-suite executives).

· Experience providing IT support to manufacturing sites (factories) is desirable.

· Flexible and adaptable, with a proactive "can-do" attitude to meet client deliverables and timelines.

· The primary work location will be the client's office in the designated area.

· Occasional business travel may be required.

## Description

· Provide IT support across a wide range of client activities.

· Maintain end-user computing equipment, primarily Windows-based systems, with some Linux machines.

· Manage the ServiceNow ticket queue by reviewing open tickets and following approved ticket workflows.

· Prioritize tasks effectively based on SLAs, call volumes, site criticality, and customer requirements.

· Support the full lifecycle of end-user devices, including imaging, deployment, inventory tracking, and disposal.

· Deliver 'White Glove' service to users, even in high-pressure situations.

· Work effectively in a project-based environment that requires flexibility and strong teamwork.

· Perform other duties as assigned by the End-User Computing (EUC) Manager.


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