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# Desktop Support Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** Houston, TX, United States
- **Experience:** Experienced
- **Salary:** $49,920.0 - $62,400.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Adobe Acrobat, Active Directory, Apple IOS, Issue Tracking Systems, Microsoft Office, Remote Infrastructure Management, Software Engineering, Office365, Software Troubleshooting, Backend, Microsoft InTune
- **Published:** July 16, 2026
- **Apply:** https://dejobs.org/x/x/4DB47599044F48B0AC0AFC53F0D7C1D5/job/

## About the Role

Desktop Support, Microsoft Intune, Active Directory, MS Office, O365, Ticketing Systems, Hardware Troubleshooting, Software Troubleshooting, Customer Service, Level 2 Support, Technical support, Windows 10, Banking Support, Law Firm Support, Apple iOS Support, Adobe Acrobat, Executive Support, VIP Support, Remote Management Tools

Top Skills Details

Desktop Support,Microsoft Intune,Active Directory,MS Office,O365,Ticketing Systems,Hardware Troubleshooting,Software Troubleshooting,Customer Service,Level 2 Support,Technical support,Windows 10

Additional Skills & Qualifications

 * 5+ years of enterprise desktop support experience required - Bachelor's degree preferred; without a degree, 5 additional years of experience required - Experience supporting executive-level stakeholders preferred - Strong understanding of standardized IT support procedures - Excellent communication and professionalism in fast-paced environments - Strong organizational skills and ability to prioritize multiple tickets

Experience Level

Intermediate Level

## Description

As a CBRE Field Support Analyst, you will provide technical support and solutions to internal users as part of the Digital & Technology (D&T) Support function. This role is highly visible and requires strong communication skills, professionalism, and the ability to support executive-level stakeholders. What You'll Do: - Provide general desktop and end-user support for hardware and software issues. - Respond to and resolve incident and service requests through ticketing systems. - Support MS Office Suite and backend Office environments. - Manage and troubleshoot MS Intune and Active Directory. - Maintain office technology and remote management tools. - Provide Level 1 & Level 2 enterprise support. - Edit and maintain documentation related to applications and hardware environments. - Support standardized procedures to meet objectives and deadlines. - Model behaviors aligned with CBRE RISE values.


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