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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Manager - **Company:** Conservice LLC - **Location:** United States (Remote available) - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Data Integrity, Internet Services, Internetworking, Salesforce.Com, Backend - **Published:** July 24, 2026 - **Apply:** https://recruiting.adp.com/srccsh/public/RTI.home?r=5001214156406&c=1178415&d=ExternalCareerSite ## About the Role Ideal Qualifications * 2+ years of project management, customer success, or professional services * experience in Telecommunications (internet connectivity), Property Management, or PropTech. * Proven track record of managing high-volume, concurrent project pipelines without sacrificing quality or stakeholder alignment. * Demonstrated ability to speak with authority, negotiate skillfully, push back tactfully against demanding client requests, and manage conflict calmly. * Proficiency with project workflows, Salesforce CRM, AI workflow automation, and data analysis using spreadsheets (Excel/CSV charge reconciliation). * Exceptional organizational and professional communication skills. * Personal attributes: Highly motivated, proactive, driven, results-oriented, agile, empathic, and curious. * Bonus: Familiarity with Bulk Internet Contracts or Property Management Systems (PMS) such as Yardi, RealPage, AppFolio, or Entrata. * Travel: Infrequent domestic travel (5-10%) may be required for team offsites, key client engagements, or industry events. ## Description Own and deliver multiple bulk internet service implementations from contract through PMS integration, resident communications, go-live, and handoff. Drive time-to-market, manage stakeholders and ISP partners, enforce scope, ensure data integrity across systems, meet KPI targets, and coordinate cross-functional teams to achieve successful launches. The summary above was generated by AI Job Summary & Responsibilities About Onboard Onboard by Conservice is a tech-enabled bulk internet management service built for multifamily and single-family rental property owners. We manage the complete internet program lifecycle, from ISP contracting through resident enrollment, property management system (PMS) integration, and post-launch handoff, enabling property owners to deliver premium connectivity amenities without the operational complexity. The Role In this role, you will act as a project manager and delivery owner of bulk internet service implementations. You will serve as a trusted connectivity advisor to property owners, executive stakeholders, and site teams. You will leverage administrative support, ISP partner management, and cross-functional collaboration to drive project timelines, enforce scope boundaries, and ensure successful go-live launches., Reports To: Implementation Team Lead / Director of Professional Services Core Objectives & Responsibilities * Project Ownership: Manage multiple concurrent property implementations from contract execution through property management system (PMS) integration, resident communications, go-live, and Account Management handoff. * Time-to-Market Optimization: Drive internal and external stakeholders to compress contract-to-go-live cycles, maintaining focus on predictable go-live dates that unlock property revenue and program value. * Task Execution & Delegation: Own the execution of backend administrative tasks through a mix of self-performance and delegation to administrative support staff, auditing admin output, verifying task completion, and remaining fully accountable for project quality and outcomes. * Client Leadership & Scope Protection: Serve as the authoritative internet connectivity advisor for property leadership. Drive direct, outcome-focused client communications, set clear operational boundaries, and firmly prevent scope creep or unapproved custom requests. * Cross-Functional Alignment: Partner seamlessly with internal departments, including Sales/Solution Consulting, Internet Provider Relations, Resident Marketing, and Account Management. * Data Integrity & Oversight: Ensure 100% accuracy between account records, property level contracts, provider contracts, Salesforce records, and internal admin systems to achieve clean financial audits prior to project handoff. * KPI Excellence: Consistently meet or exceed core team performance metrics, including Time-to-Launch, Go-Live Date Reliability, Post-Go-Live Handoff Speed, Onboarding CSAT, and Communication SLAs. ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) - [Nest.js - TypeScript in the backend can also be clean](https://www.wearedevelopers.com/videos/1033-nest-js-typescript-in-the-backend-can-also-be-clean) ## Related Articles - [Should Tech Managers Be Developers First? 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