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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director Medical Group Revenue Operations, Service Area 3 (REMOTE) - **Company:** Trinity Health - **Location:** Livonia, MI, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Accounting Systems, Decision Support Systems, Workday - **Published:** July 15, 2026 - **Apply:** https://dejobs.org/x/x/E11A99F49CF3483FBD6759AF97CDB9B8/job/ ## About the Role * Bachelors degree in business, healthcare administration or a related field, or equivalent combination of education and experience * Seven (7) to ten (10) years of progressive experience in revenue cycle operations, revenue metrics & analytics & revenue management. * Five (5) years of management experience in a multi-facility, integrated health care delivery system, or revenue cycle consulting experience. Additional Qualifications (nice to have) * Experience with revenue cycle & accounting systems & insurance issues, healthcare industry issues & trends, legal issues in field of expertise, required third party & governmental guidelines, & work processing. Epic experience strongly preferred. * Experience with medical group front office operations, ICD-10 & CPT coding & medical terminology, with federal, state, & payer-specific regulations relating ## Description Accountable for leading, guiding, & directing revenue cycle standard work. Provides effective use of system resources to drive optimal revenue cycle outcomes and performance measures. Enables regional level strategy to address internal or external business & regulatory issues; provides functional expertise & ensures fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborates with Service Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations. Maintains awareness of new industry developments & standards. Provides decision support, operations & / or optimization leadership focus. Essential Functions Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Leadership * Providing advice, guidance, & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals. * Enable Collaboration across & within service area, RHM, & Regions to ensure consistency & integration of strategy & operations Direction & Growth * Providing advice, guidance, & leadership to service area, functional area, RHM, & Regions. * Leading standardization/systemness & optimization of policy, process, methodology, establishing a national community of practice * Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend Strategic Support & Accountability * Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives * Responsible for supporting regional efforts to comply with functional area priorities * Accountable for the selection, evaluation, & overall success of the functional leadership teams * Organization-wide focal point for establishing functional strategies & governance over financials & staffing * Accountable for communication between service area, functional area, RHM, & Regions leader Operational Delivery * Responsible for measuring & reporting KPIs/metrics & value delivery * Providing advice, guidance, & leadership for the colleague life cycle Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices., Indirect / Healthcare Support Services: (OSHA: Healthcare support services mean services that facilitate the provision of healthcare services.) * Rare clinical / patient facing work environment. * Includes continuous work time indoors (subject to travel requirements) under temperature-controlled & well-lit conditions; may encounter occasional variable external environmental conditions. * Includes occasional lifting, up to 30 pounds unassisted, frequent travel & use of computer; Includes continuous sitting & may require rare long periods of continued walking, standing, stooping, bending, pulling & pushing. Direct Healthcare & Indirect / Support Healthcare Services: must be able to: * Adapt to frequent interruptions, shifting priorities & stressful situations; Attend to tasks until complete, understand & relate to complex ideas & concepts & be able to remember multiple tasks & regimens extending over long periods of time & work on concurrent tasks / projects. * Read small print, frequent ability to hear normal sounds & voice patterns, able to give / receive instructions & other verbal communications in-person & over the phone / computer / device / equipment assigned with some background noise. * Perform frequent manual dexterity activities & occasional grasping/handling. * Continuous attention to maintain a safe working environment & use of available personal protective equipment (PPE). Comply with Trinity Health's policies & procedures. KEY: Average Workday Activity: Occasional (1% - 33%), Frequent (34% - 66%), Continuous (67% - 100%) *References OSHA 1910.502 https://www.osha.gov/laws-regs/regulations/standardnumber/1910/1910.502 ADDENDUM: Functional Roles Responsible for planning, directing, & managing support & day-to-day operational tasks for Trinity Health Medical Group (THMG) Revenue Cycle in assigned Service Area with annual net patient revenue greater than or equal to $500M. Manages Medical Group Revenue Cycle Site Operations for the assigned Health Ministries. Date Created/ Last Updated April 5, 2024- OD&D The above statements provide a representative description of the nature & level of work being performed by persons assigned to positions within this job description. This is not an exhaustive list of essential functions, conditions, & duties; other job-related tasks may be required. Additional detail may be provided by policies, procedures, guidelines, protocols, standards, & other communications. 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