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# DreamWorks Technology - Systems Administrator, Operations

- **Company:** Nbcuniversal Media, LLC
- **Location:** Glendale, CA, United States
- **Experience:** Experienced
- **Salary:** $70,000.0 - $85,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, JIRA, Bash Shell, Software Debugging, Linux, Perl (Programming Language), Issue Tracking Systems, Python (Programming Language), Windows PowerShell, Remote File Sharing, Wide Area Networks, Scripting, Laptops, Gsuite, User Accounts
- **Published:** July 18, 2026
- **Apply:** https://dejobs.org/x/x/1E57984862404539B680A1726B9F8454/job/

## About the Role

* Minimum 3+ years experience supporting UNIX/Linux and/or Windows in an enterprise environment (SSH, rsync, Active Directory, Group Policies, File Sharing, Print Services)
 * Undergraduate degree or equivalent work experience
 * Strong customer service skills
 * Excellent troubleshooting and problem-solving skills
 * Excellent verbal and written communication skills
 * Understanding of LAN/WAN configuration and concepts
 * Knowledge of common scripting languages such as (Bash, Python, PowerShell, Perl)

"What can I offer?"

 * Experience supporting Gmail and Google Suite
 * Experience in a production environment is highly desirable
 * Ability to successfully prioritize your objectives and manage your time
 * Ability to learn quickly and work in a fast-paced environment

Required On-Site: This position is required to be performed full-time from the DreamWorks designated worksite.

## Description

* Providing world-class support for the day to day operations of the studio and our initiatives
 * Advocating for our clients to other technology departments in support of DreamWorks
 * Working closely with the engineering departments on supporting the infrastructure upgrades and changes
 * Ensuring that all support incidents are triaged or resolved in a timely manner to minimize any loss of productivity
 * Serve as the main point of contact for end-user support incidents
 * Analyze issues and create solutions for HW and SW problems
 * Building, installing, maintaining and troubleshooting Linux, OSX and Windows desktops and laptops
 * Work with System Engineers and Architects on projects in support of studio initiatives
 * Run with small to medium size projects with the goals of achieving the stated objectives in a timely manner
 * Look for opportunities to provide continuous improvement to our processes and procedures
 * Manage all aspects of software license installations
 * Provide technical expertise and ownership of application debugging for most departments
 * Provide outstanding end-user support through phone call, ticketing system (Jira), and deskside visits
 * Create new tools to automate processes in an effort to increase departmental efficiencies
 * Set up and move systems as necessary
 * Analyze issues and create solutions for hardware and software problems
 * Participate in, and/or run preventative maintenance tasks
 * Assist in creating and maintaining documentation related to the support of the studio
 * Serve as an escalation point for other technology departments such as Asset Management and A/V
 * Create and manage user accounts


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