> Markdown version of [/jobs/ext/1815571-crm-salesforce-operations-manager-pharma-experience-required](https://www.wearedevelopers.com/jobs/ext/1815571-crm-salesforce-operations-manager-pharma-experience-required). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM (Salesforce) Operations Manager *PHARMA Experience REQUIRED* - **Company:** TEKSYSTEMS INC. - **Location:** Parsippany-Troy Hills, NJ, United States - **Experience:** Expert - **Salary:** $124,800.0 - $135,200.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Excel, Data Analysis, Customer Data Management, Data Validation, Excel Formulas, Lookup Table, Pivot Tables, Microsoft PowerPoint, Power BI, Salesforce.Com, Tableau (Software) - **Published:** July 19, 2026 - **Apply:** https://dejobs.org/x/x/4CB322048C4545FBBA9FE61F90C8BE26/job/ ## About the Role SFE, Customer relationship management, Iqvia Orchestrated Enterprise Top Skills Details SFE,Customer relationship management Additional Skills & Qualifications * 5 years of experience managing external vendors and consulting partners. * Familiarity with pharmaceutical commercial data sources (IQVIA, specialty pharmacy, claims, CRM data, etc.). * Experience supporting field force optimization, launch planning, or commercial excellence initiatives. ________________________________________ Technical Skills * Advanced Microsoft Excel skills, including: o XLOOKUP / VLOOKUP o Pivot Tables o Advanced formulas and data analysis functions o Data validation and reporting * Strong PowerPoint skills, including executive storytelling and presentation development. * Experience with CRM and commercial analytics platforms (e.g., Veeva CRM, Power BI, Tableau, Sales Compass, or similar tools). * Experience with ticketing, workflow, or project management tools is a plus. * Ability to quickly learn new business applications and effectively support them from an end-user and business process perspective. ## Description * Serve as the primary liaison between internal business stakeholders and external vendors, ensuring alignment on priorities, deliverables, and timelines. * Gather, analyze, and translate business requirements into clear, actionable specifications for vendor execution. * Review, challenge, and validate vendor recommendations, analyses, and deliverables to ensure alignment with business objectives and commercial strategy. * Develop data-driven insights and recommendations for key stakeholders, including: o Business Unit Leaders o National Sales Directors (NSDs) o Sales Leadership Teams * Conduct ad hoc analyses, market sizing exercises, targeting assessments, territory evaluations, and other sales effectiveness initiatives. * Partner with cross-functional teams to identify business opportunities, performance gaps, and optimization strategies. * Serve as the business Subject Matter Expert (SME) for the Sales Compass platform by: o Understanding platform functionality, data sources, and reporting capabilities o Explaining dashboards, metrics, and insights to end users o Supporting user training, adoption, and ongoing business support o Identifying enhancement opportunities and translating business needs into platform requirements ## Related Videos - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Is it still C#? 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