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# Implementation Specialist

- **Company:** Baxter International Inc.
- **Location:** Raleigh, NC, United States
- **Experience:** Experienced
- **Salary:** $68,000.0 - $93,500.0
- **Contract:** Permanent contract
- **Skills:** Program Optimization, System Configuration, Microsoft Office, System Testing, Information Technology
- **Published:** July 14, 2026
- **Apply:** https://baxter.wd1.myworkdayjobs.com/baxter/job/Raleigh-North-Carolina/Implementation-Specialist_JR-205767-1/apply

## About the Role

* High school diploma or equivalent. Bachelor's degree in education, Business, Information Technology, Healthcare Administration, or a related field preferred.
 * 2+ years of experience in training, implementation, technical support, healthcare support, or a customer-facing technology role.
 * Experience delivering end-user training, user adoption activities, or go-live support.
 * Familiarity with project implementation processes and deployment activities.
 * Experience using Microsoft Office applications, CRM systems, and project management tools.
 * Experience with hardware provisioning, mobile device deployment, device upgrades, or device lifecycle management.
 * Ability to travel up to 75%.
 * Ability to lift up to 50 pounds and meet hospital credentialing requirements, including background checks and applicable vaccination requirements.

## Description

As an Implementation Specialist, you will help healthcare organizations successfully deploy Baxter's clinical communication and workflow solutions. You will lead onsite implementation activities, deliver product education, support go-live events, and provide post-deployment support to help customers adopt technology that improves clinical communication and operational workflows.

Your Team

You will join the Care Communications team, which delivers clinical communication, workflow automation, and mobile communication solutions for healthcare providers. The team partners with hospital stakeholders throughout implementation to support successful technology adoption and long-term customer success.

What You'll Do

 * Perform hardware provisioning activities and device configuration to support deployment requirements. Assist with hardware deployment as needed.
 * Deliver onsite implementation activities, including workflow validation, system testing, and go-live readiness tasks.
 * Provide product education and training for clinical and operational users on Baxter Care Communications solutions.
 * Support customer go-live events and resolve implementation-related issues.
 * Provide post-deployment support, including system optimization activities and issue resolution.
 * Support onsite device upgrades, replacements, and related technical deployment activities.
 * Document project outcomes, implementation summaries, lessons learned, and deployment results.
 * Complete implementation services according to project timelines, customer requirements, Baxter requirements, and hospital credentialing standards.
 * Complete appropriate administrative tasks (timesheets, expense reports, education-related tasks, etc) in a timely and accurate manner.
 * Complete other tasks as assigned by Clinical Implementation Manager


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