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# Desktop Support Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** Dublin, OH, United States
- **Experience:** Experienced
- **Salary:** $52,000.0 - $66,560.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Macintosh Computers, Apple Mac Systems, Microsoft Azure, Business Software, Microsoft Outlook, Imaging Technology, Virtual Private Networks (VPN), Microsoft Office, Software Asset Management, Office365, Software Troubleshooting, Peripherals, Microsoft InTune, Laptops, Servicenow
- **Published:** July 28, 2026
- **Apply:** https://www.juju.com/job/00000000gka81l

## About the Role

Windows 11, Office 365, O365, M365, intune, Azure, Active Directory, Service desk, Hardware support, Imaging equipment, servicenow, Support, Customer service, Troubleshooting, MAC, A+ Certification, Network+, Dell Hardware

Top Skills Details

Windows 11,Office 365,O365,M365,intune,Azure,Active Directory,Service desk,Hardware support,Imaging equipment,servicenow, 2-3 years IT support experience (desktop/hardware/software) - Proficiency in Windows 10/11, Office 365, Active Directory, ServiceNow, imaging/deployment - Strong troubleshooting and problem-solving skills - Excellent communication skills for client-facing interactions - High school diploma (technical certifications preferred)

## Description

We are seeking a customer-focused Deskside Support Technician to join our IT support team in Columbus, OH. This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities: - Provide Level I & II desktop support for Windows 10/11 and Mac OS - Troubleshoot hardware, software, VPN, and peripheral issues - Manage imaging and deployment of new systems - Perform Active Directory administration (password resets, GPO) - Support Microsoft Office 365, including Exchange/Outlook troubleshooting - Maintain and upgrade systems, ensuring standard business applications and peripherals are operational - Resolve virus/malware issues and perform system clean-ups - Manage service tickets using ServiceNow - Assist with hardware distribution to nationwide locations - Maintain hardware/software inventory and perform warranty service tasks -
Collaborate with team members and provide occasional technical guidance


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