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# Telecomm Systems Analyst

- **Company:** Saint Peter's University
- **Location:** New Brunswick, NJ, United States
- **Experience:** Experienced
- **Salary:** $72,592.0 - $119,766.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Interactive Voice Response, VoIP, Microsoft Outlook, Computer Networks, Internet Protocol, Routing, Service Pack, Information Technology
- **Published:** July 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=82ccef1bccf2adb3

## About the Role

* Requires a degree (Associates or Bachelors) in computer science, MIS or telecommunications with 2- 5 years of experience in local and wide area networking, communications and related hardware and software.
 * Knowledge of Voice over IP (Internet Protocol) and Active Directory and Microsoft Outlook.
 + Ideally, prior experience working with Avaya S8730 telephony platform both on the software side and the wiring components;
 + Avaya Modular Messaging including the data networking aspects of this system
 + IVR (Interactive Voice Response) systems
 + ACD (Automatic Call Distribution) systems including programming and monitoring
 + Vocera system
 + Apple Business Manager

## Description

* Work with Conference Bridge to ensure functionality is maintained and users are trained in use. Provides Conference bridges on an as needed basis as well as a large number of permanent Conference Bridges assigned to specific staff. Places Polycom devices out as needed to facilitate the Conference Calls.
 * Ensure Telephone Work requests in the Trackit are updated and completed in a timely manner.
 * Maintain healthcare system PBX, including all remote sites. Perform upgrades and software patches as required and performs routine testing to ensure telephone system is maintained at optimal performance levels.
 * Work with and coordinates with vendors on new installations of circuits, lines and wiring. This includes interaction with Facilities and vendors to coordinate services.
 * Maintain lists of circuits, POTS lines, and Centrex Emergency lines to ensured they are used and are in good working order at all times.
 * Maintain call accounting system and provides reports on an as needed basis.


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