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# Closer (REMOTE)

- **Company:** Member First Mortgage, Llc
- **Location:** Grand Rapids, MI, United States (Remote available)
- **Salary:** $40,789.0 - $50,981.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Microsoft Office
- **Published:** July 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=063d0e19888f10c3

## About the Role

* One year of prior mortgage closing experience is required.
 * Previous experience in mortgage lending, mortgage operations, or a related mortgage closing environment is preferred.

Education: High school diploma or GED required.

Other Skills:

 * General knowledge of mortgage loan services and closing procedures.
 * Strong customer service skills with the ability to build positive relationships with members, title companies, and internal teams.
 * Excellent organizational skills with exceptional attention to detail.
 * Strong verbal and written communication skills.
 * Ability to use computer applications, including Microsoft Office and mortgage-related software.
 * Good math and calculation skills.
 * Ability to work effectively under time constraints while managing multiple priorities.
 * Ability to maintain accuracy in a fast-paced environment.
 * Strong problem-solving skills and the ability to work independently.
 * Ability to maintain confidentiality while handling sensitive financial information.

Interpersonal Skills:

 * Frequent interaction with individuals both inside and outside the organization for the purpose of first-level conflict resolution, building relationships, and promoting cooperation.
 * Ability to maintain a high level of confidentiality and discretion when handling sensitive information.
 * Demonstrates professionalism, diplomacy, and tact when communicating with members, title companies, credit unions, and internal departments.

Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee must occasionally lift and/or move up to 10 pounds. The employee is frequently required to spend extended hours in front of a computer screen, to use hand to finger, to speak in and listen carefully on the telephone.

## Description

* Provide administrative support for mortgage loan closings and prepare appropriate closing documents in accordance with loan program requirements.
 * Review all closing documents for completeness and accuracy, including title reports, lock confirmations, and supporting documentation.
 * Ensure loan closings and documentation are completed in accordance with established company policies, procedures, and investor requirements.
 * Review loans for disbursement and obtain required approvals to satisfy closing conditions.
 * Respond promptly and professionally to member and credit union inquiries regarding loan policies, closing procedures, and loan status.
 * Research and retrieve information from closed loan files as needed.
 * Schedule closing appointments with title companies.
 * Answer questions and assist mortgage loan personnel before, during, and after loan closings.
 * Distribute loan information, including points paid, FHA servicing, funding, and shipping data to the appropriate departments.
 * Keep management informed of department activities and any significant issues.
 * Perform additional duties as assigned.


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