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# Technical Analyst (US-Based)

- **Company:** Charter Global, Inc.
- **Location:** New York, NY, United States (Remote available)
- **Experience:** Expert
- **Contract:** Temporary to permanent
- **Skills:** Amazon Web Services, Confluence, JIRA, Data Systems, Systems Development Life Cycle, Test Scripts
- **Published:** July 31, 2026
- **Apply:** https://www.dice.com/job-detail/d24f1995-226b-4a54-8985-58f97dc30c42

## About the Role

* Microsoft and AWS infrastructure/services experience.
 * 5+ years supporting Agilent OpenLab CDS 2.x platforms.
 * Strong understanding of Chromatography Data Systems (CDS) supporting pharmaceutical R&D environments.
 * Experience leading or supervising small teams.
 * Experience in regulated environments.
 * Experience developing IQ/OQ test cases and supporting UAT.
 * Strong communication and stakeholder management skills.
 * Ability to travel to Rahway and West Point for onsite work.

Preferred Skills

 * IQ/OQ documentation and training material development.
 * Experience with:
 + Confluence
 + Jira
 + Xray/Vera

## Description

Support configuration, build, validation, release, and operational activities for the Agilent OpenLab CDS 2.x platform. Responsible for deployment resources, Agilent Instrument Controllers (AICs), troubleshooting, and post-release support., * Support OL CDS platform architecture design.

 * Request and configure AWS cloud resources.
 * Manage daily activities of OL CDS deployment resources.
 * Provide point-of-contact and technical support for:
 + Agilent Instrument Controllers (AICs)
 + PCS image build and use
 + AIC/PCS deployment troubleshooting
 + Instrument connection troubleshooting
 * Coordinate with Merck project teams to support AIC migration activities.
 * Author and execute test scripts and maintain SDLC documentation.
 * Participate in project meetings and collaborate with core and extended teams.


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