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# Cisco Certified Network Associate

- **Company:** CareerCircle
- **Location:** Lowell, AR, United States
- **Experience:** Experienced
- **Salary:** $41,600.0
- **Contract:** Temporary to permanent
- **Skills:** Artificial Intelligence, CompTIA Network+, CompTIA Security+, Computer Programming, Desktop Computing, Desktop Virtualization, Networking Hardware, Network Security, Microsoft Office, IP Cameras, Networking Cables, Network Switches, Network Routers, Computer Network Operations, Cisco, Servicenow
- **Published:** July 17, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ar/lowell/54dcfadd-215d-4a0a-92fb-1eaf326e5696

## About the Role

Coordinating
Phone Support
Detail Oriented
Self-Motivation
Problem Solving
Wireless Router
Customer Service
Microsoft Office
Network Switches
CompTIA Network+
Network Security
Technical Support
Help Desk Support
CompTIA Security+
Networking Cables
Project Management
Peripheral Devices
Business Valuation
Structured Cabling
Networking Hardware
Technical Assistance
Project Documentation
Full Stack Development
Desktop Virtualization
Artificial Intelligence
Wireless Communications
Business Transformation
Verbal Communication Skills
Troubleshooting (Problem Solving)
Cisco Certified Network Associate, Support, Troubleshooting, Customer service, Technical support, Help desk, Help desk support, Service desk, Phone support, Servicenow, Coordinating
Phone Support
Detail Oriented
Self-Motivation
Problem Solving
Wireless Router
Customer Service
Microsoft Office
Network Switches
Network Security
Technical Support
Help Desk Support
Networking Cables
Project Management
Peripheral Devices
Business Valuation
Structured Cabling
Networking Hardware
Technical Assistance
Project Documentation
CompTIA Certification
Full Stack Development
Desktop Virtualization
Artificial Intelligence
Wireless Communications
Business Transformation
Verbal Communication Skills
Troubleshooting (Problem Solving)
+0, Coordinating
Phone Support
Detail Oriented
Self-Motivation
Problem Solving
Wireless Router
Customer Service
Microsoft Office
Network Switches
CompTIA Network+
Network Security
Technical Support
Help Desk Support
CompTIA Security+
Networking Cables
Project Management
Peripheral Devices
Business Valuation
Structured Cabling
Networking Hardware
Technical Assistance
Project Documentation
Full Stack Development
Desktop Virtualization
Artificial Intelligence
Wireless Communications
Business Transformation
Verbal Communication Skills
Troubleshooting (Problem Solving)
Cisco Certified Network Associate
+0

## Description

Our customer is looking to add to their help desk team. These individuals will need to be self motivated and have an engineering mindset. Current needs: 1st Shift: 7 am - 4 pm 2 resources Mid-day shift: 2 pm - 11 pm 2 resources Help Desk - Primary Duties and Responsibilities: * Works in close coordination with project managers and field technicians on customer-facing projects. * Capture data from projects including check-in/out times, time on site, and validating work completion documentation. * Ability to follow project documentation to ensure proper execution of project support requirements. * Provide service and troubleshooting support to field techs via phone, chats, and emails. * Implement, change, and create processes for different project needs when they arise. * Remotely configure and program network cabling and other networking equipment such as hubs, switches, wireless, CCTV and UPS. * Oversee installation, configuration, maintenance, and troubleshooting of network
connected end-user hardware, software, and peripheral devices * Ability to execute and or create programs and scripts. * Remotely configure/verify port configurations and network settings. * Assist with any other technical needs that we can meet for the teams as they arise. * Adhere to all required project safety requirements. * Excellent written and verbal communication skills. * Exceptional problem-solving skills. * Strong attention to detail, organizational, and follow-up skills. * Efficiently read and decipher manufacturer instructions. * Experience with Network switch programming. * IP camera programming experience. * Perform any other duties not specifically stated herein, but which your supervisor may assign. * Operational knowledge of Virtual Desktop Infrastructure (VDI) * Operational knowledge of switch configuration and programming. * Operational knowledge of Analog / IP, Switch, Wireless, Routers, UPS and/ or CCTV. * Proficient with the use of computers,
including typing skills as well as applications such as Microsoft Office programs, Service Now, secureCRT, etc., Preferred Qualifications Experience in help desk, network operations center (NOC), or technical support environments. Industry certifications such as: CompTIA Network+ CompTIA A+ CCNA Security+ Manufacturer-specific networking or CCTV certifications Experience supporting enterprise networking and structured cabling projects. Knowledge of network security best practices. Additional Responsibilities Provide technical assistance and support for special projects as needed. Participate in after-hours support activities when required. Perform other duties and responsibilities as assigned by management to support business and operational objectives.


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